Talent Operations Analyst

Fisher Investments; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical premiums

401(k) match

Paid time off

Family support

Hybrid work program

Job summary

Fisher Investments in Plano, TX is seeking a Talent Operations Analyst to help run and improve our hiring systems and programs worldwide. You will maintain ATS configurations, drive workflow improvements, and manage vendor relationships as part of our Talent Attraction and Operations team.

You will lead technology projects from planning to rollout, collaborate with technology teams and stakeholders, and translate business needs into practical system changes while supporting multiple priorities.

Qualifications

• 3+ years supporting ATS or operational processes.
• Experience with iCIMS and/or Workday ATS is a plus.
• Strong problem-solving and troubleshooting abilities.
• Excellent written and verbal communication.
• Ability to manage multiple priorities independently.

Responsibilities

• Support ATS administration, including configuration, workflows, troubleshooting, and enhancements.
• Evaluate system capabilities to identify automation opportunities and performance improvements.
• Lead technology projects from planning through rollout with stakeholders.
• Partner with vendors and internal teams to implement solutions and enhancements.
• Translate business needs into system requirements and practical solutions.
• Build partnerships across Talent Acquisition while managing multiple priorities.

Skills

ATS administration

Process improvement

Project management

Communication skills

Independent work

Curiosity & adaptability

Tools

iCIMS ATS

Workday ATS

Vendor management tools

Job description

The Opportunity:

As a Talent Operations Analyst, you will play an important role in managing and enhancing the systems, processes, and programs that support our hiring globally. You will focus on maintaining systems, workflow and process improvements, vendor management, and project implementation. This role is part of the Talent Attraction and Operations group, which has a wide range of responsibilities supporting our hiring efforts through marketing, operations, reporting, and technology. You will report to the Talent Operations Team Leader.

The Day-to-Day:

• Support applicant tracking system (ATS) administration, including system configuration, workflow updates, troubleshooting, and enhancements to improve functionality and support business needs.
• Evaluate system capabilities and existing workflows to identify opportunities for automation, optimization, and improved system performance.
• Lead technology projects and system implementations from planning through rollout, coordinating requirements, timelines, testing, training, and communication with stakeholders.
• Partner with technology teams, third-party vendors, and internal stakeholders to investigate system issues, implement solutions, and support ongoing system enhancements.
• Evaluate and recommend system and process improvements that enhance efficiency, data quality, and the user experience.
• Develop an understanding of business needs and translate them into system requirements, process changes, and practical technical solutions.
• Build strong partnerships across Talent Acquisition and related teams while managing multiple priorities and driving work forward independently.

Your Qualifications:

• 3+ years of experience supporting technologies and/or extensive operational processes. iCIMS and/or Workday ATS experience is a plus.
• Success managing projects, implementing process improvements, and coordinating deliverables.
• Strong problem-solving and troubleshooting skills, with the ability to investigate issues and identify opportunities for improvement.
• Strong written and verbal communication skills, with a desire to educate and support others.
• Ability to work independently, exercise sound judgment, collaborate effectively with teammates and stakeholders, and manage competing priorities.
• Curiosity, adaptability, and a willingness to learn new systems, technologies, and processes.

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER