Talent Development & Onboarding Specialist

First Heritage Federal Credit Union; City of Corning (NY); On-site; USD 32,000 - 36,000; Full time

Job summary

First Heritage Federal Credit Union in Corning, NY is seeking a Learning and Development Specialist to design, execute, and continuously improve onboarding and ongoing talent development programs in alignment with the credit union’s strategic plan and performance standards.

The role focuses on delivering live and virtual courses, managing onboarding, and creating engaging learning content to enhance staff performance and service quality.

Qualifications

• Two to Five years of similar or related experience.
• High school diploma or GED required.
• Strong interpersonal and communication skills; customer-service orientation.

Responsibilities

• Develop and facilitate live classroom and virtual training programs.
• Manage and facilitate the new hire onboarding program.
• Create and maintain engaging learning content and guides.
• Provide project rollout and user-testing support for new programs and systems.
• Track trainee progress through online assessments, observations, and participation.

Skills

Experience 2-5 years

Interpersonal skills

Communication skills

Education

High school diploma or GED

Job description

First Heritage Federal Credit Union in Corning, NY is seeking a Learning and Development Specialist to design, execute, and continuously improve onboarding and ongoing talent development programs in alignment with the credit union’s strategic plan and performance standards.

The role focuses on delivering live and virtual courses, managing onboarding, and creating engaging learning content to enhance staff performance and service quality.