Talent Advocate Manager (Workforce Development)

TEK Systems; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off / PTO

Job summary

TEKsystems is seeking a Talent Advocate Manager to oversee Rising Talent projects, aligning delivery with client expectations and managing consultant engagements across engagements. You will drive program outcomes, oversee budgets, and communicate value to stakeholders.

Responsibilities include end-to-end program design, risk mitigation, and reporting. Travel up to 10% may be required as part of client fieldwork and delivery activities.

Qualifications

• Minimum of 3 years of project management experience in training, education, or related disciplines.
• Minimum of 2 years of experience managing programs that include coaching, developing, and engaging a diverse group of consultants.
• Bachelor’s degree or equivalent combination of relevant education and experience.
• Experience applying both traditional and agile project management methodologies, frameworks, and best practices.
• Experience managing and delivering client professional services agreements.

Responsibilities

• Manage all phases of project and program design, development, delivery, and continuous improvement.
• Direct and oversee project and program activities to ensure alignment with client expectations and achievement of budgeted financial objectives.
• Serve as the primary point of accountability for all aspects of assigned projects and programs, including client relationships and consultant engagement.
• Build and maintain strong relationships with consultants, client managers, and mentors to proactively support consultant success during training and on-the-job phases of the program.
• Identify risks in a timely manner and develop detailed success plans to mitigate issues and support program outcomes.
• Present program updates, delivery strategies, and recommendations to executive-level stakeholders using a consultative approach.
• Adhere to PMO processes and effectively use systems and tools to track, manage, and plan delivery activities.
• Coordinate training delivery events and report program metrics, including collaboration with internal teams and third-party training partners to ensure successful execution.
• Partner with internal stakeholders to support consultant recruiting and onboarding activities.
• Coach consultants on business skills to strengthen performance, enable successful delivery of customer work, and cultivate continuous learning and professional growth throughout the engagement.
• Maintain effectiveness and professionalism while working across diverse roles, teams, and personalities.
• Accountable for tracking and communicating key performance metrics, including consultant outcomes, client satisfaction, and financial and utilization indicators to ensure overall program health.

Skills

Project leadership

Communication

Agile methodologies

Leadership and coaching

Risk management

Education

Bachelor’s degree or equivalent

Job description

Overview

The Talent Advocate Manager (TAM) is responsible for the management and successful delivery of one or more workforce upskilling (Rising Talent) projects and programs. This role is accountable for aligning delivery to client expectations, overseeing contracted services and deliverables, and driving successful program outcomes. The TAM also evaluates and communicates the business value and impact generated through each engagement.

In this role, the Talent Advocate Manager is responsible for project and program resource planning, including assignment, allocation, and tracking of consultant demand across initiatives. The TAM serves as the primary point of contact among TEKsystems, the client, and consultants, ensuring effective communication, coordination, and execution throughout the engagement lifecycle.

This position is aligned to the Rising Talent team within TEKsystems’ Workforce Development Practice and may also support related service offerings, including end-user technology adoption, custom development, and off-the-shelf training solutions, as business needs require.

The Workforce Upskilling group supports clients in addressing critical skill gaps through two primary service areas:

• Designing, developing, and delivering training solutions to upskill existing client employees
• Recruiting, onboarding, coaching, managing, and measuring new and diverse talent to meet client workforce needs

Qualified candidates will have experience managing learning and development initiatives, delivering training programs, and mentoring consultants throughout the lifecycle of a program.

A demonstrated commitment to talent development and a passion for helping individuals grow in their careers are essential for success in this role.

This position may require up to 10% travel.

Responsibilities

Duties & Responsibilities

• Manage all phases of project and program design, development, delivery, and continuous improvement.
• Direct and oversee project and program activities to ensure alignment with client expectations and achievement of budgeted financial objectives.
• Serve as the primary point of accountability for all aspects of assigned projects and programs, including client relationships and consultant engagement.
• Build and maintain strong relationships with consultants, client managers, and mentors to proactively support consultant success during training and on-the-job phases of the program.
• Identify risks in a timely manner and develop detailed success plans to mitigate issues and support program outcomes.
• Present program updates, delivery strategies, and recommendations to executive-level stakeholders using a consultative approach.
• Adhere to PMO processes and effectively use systems and tools to track, manage, and plan delivery activities.
• Coordinate training delivery events and report program metrics, including collaboration with internal teams and third-party training partners to ensure successful execution.
• Partner with internal stakeholders to support consultant recruiting and onboarding activities.
• Coach consultants on business skills to strengthen performance, enable successful delivery of customer work, and cultivate continuous learning and professional growth throughout the engagement.
• Maintain effectiveness and professionalism while working across diverse roles, teams, and personalities.
• Accountable for tracking and communicating key performance metrics, including consultant outcomes, client satisfaction, and financial and utilization indicators to ensure overall program health.

Skills

• Demonstrated situational awareness and a strong customer-first mindset.
• Demonstrates strong leadership by coaching, mentoring, and engaging diverse individuals and teams, while leveraging exceptional listening skills to build rapport and foster effective working relationships across varied personalities and backgrounds. Professional, approachable, and collaborative in all interactions.
• Knowledge of instructional design methodologies, adult learning principles, curriculum development, training delivery, and measurement of training effectiveness.
• Excellent written, verbal, and presentation communication skills, with strong attention to detail, editing proficiency, and ability to deliver clear, engaging messages to diverse audiences.
• Strong organizational skills with the ability to manage time effectively and maintain accuracy across multiple priorities.
• Flexibility to meet deadlines, adapt to changing project needs, and respond effectively to evolving priorities.
• Demonstrated leadership and organizational effectiveness, with a strong sense of urgency and client focus; proactively identifies, escalates, and resolves barriers while maintaining performance and adaptability under pressure and evolving challenges.
• Ability to organize, prioritize, coordinate, and execute multiple projects simultaneously.
• Ability to identify risks and issues, facilitate resolution, and implement appropriate corrective actions.
• Strong negotiation and conflict management skills.
• Strong people leadership and personnel management skills.
• Demonstrated commitment to ongoing personal and professional development, including the ability to identify growth areas, develop improvement plans, and remain current on required learning and training.

Qualifications

Qualifications

• Agile, PMP, IAOP, or other relevant professional certifications are preferred.
• Minimum of 3 years of project management experience in training, education, or related disciplines, with demonstrated ability to manage multiple projects simultaneously, including defining scope and budget, developing project plans, managing consultants, resolving issues, and reporting status.
• Minimum of 2 years of experience managing programs that include coaching, developing, and engaging a diverse group of consultants.
• Bachelor’s degree or equivalent combination of relevant education and experience.
• Experience applying both traditional and agile project management methodologies, frameworks, and best practices.
• Experience managing and delivering client professional services agreements.
• Understanding of services outsourcing is preferred.
• Information technology industry experience is preferred.

***Posting Close Date: 9/10/2026***

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

• US Salary range:$80,000-$120,000 Potential bonus up to: $12,000

Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits