Talent Acquisition Systems Specialist

Innovative Renal Care; Franklin (TN); Remote; USD 70,000 - 110,000; Full time

Job summary

Innovative Renal Care is seeking a Talent Acquisition Systems Specialist to administer Phenom Hire and Phenom CRM for our national recruiting team. You will configure workflows, maintain templates, and manage onboarding processes while handling evolving integrations and reporting. This remote U.S.

role emphasizes data accuracy and scalable recruiting workflows. You will pull reports, validate data, and support leadership with staffing decisions, while collaborating with vendors and ensuring

Qualifications

• 3+ years in talent acquisition operations, HR systems, or ATS administration.
• Hands-on experience configuring workflows, templates, or user permissions in an ATS or CRM.
• Phenom experience strongly preferred.
• Strong Excel skills including pivot tables and data cleaning.

Responsibilities

• Serve as day-to-day administrator for Phenom Hire and Phenom CRM, including user access, permissions, and workflow maintenance.
• Manage support tickets, track progress, and escalate when needed.
• Troubleshoot system errors, job posting issues, and workflow problems; test features and communicate changes.

Skills

Phenom experience

Excel (pivot tables)

ATS/CRM configuration

Remote communication

Data troubleshooting

Tools

Phenom Hire

Phenom CRM

Job description

Job Requirements

Talent Acquisition Systems Specialist

Location: Remote (U.S.)

About the Role

Innovative Renal Care is hiring a Talent Acquisition Systems Specialist to support our national recruiting team. You'll handle day-to-day administration of our Phenom ATS and onboarding platform, help roll out new Phenom products and integrations, and keep our offer letter templates, reporting, job board channels, and employee referral program accurate and running smoothly.

If you like solving system problems, working with data, and making recruiting workflows more consistent, this role is a strong fit.

What You Will Do

Phenom Administration

• Serve as the day-to-day administrator for Phenom Hire (ATS and onboarding) and Phenom CRM, including user access, permissions, and workflow maintenance
• Manage Phenom support tickets, track progress, and **escalate when needed**
• Troubleshoot system errors, job posting issues, and workflow problems
• Review Phenom release updates, test new features, and communicate relevant changes to the team

Implementation Support & Templates

• Support TA leadership on new Phenom products and integrations by configuring, testing, and documenting new functionality
• Build, edit, and maintain offer letter and onboarding templates in Phenom using approved language
• Test templates before release and keep a record of every change

Reporting

• Pull daily, weekly, and monthly reports from Phenom ATS and CRM
• Prepare and clean datasets in Excel using pivot tables and formulas
• Build and update reporting templates that track TA metrics and trends
• Give TA leadership accurate data to support staffing decisions

Job Boards & Vendor Spend

• Manage Indeed and LinkedIn accounts, postings, and performance
• Audit job postings for accuracy and consistency
• Track recruiting vendor spend and help reconcile invoices

Employee Referral Program

• Own day-to-day administration of our employee referral bonus program, including tracking referrals, verifying eligibility, and coordinating payouts with Payroll
• Answer employee and recruiter questions about the program
• Report on referral volume, hires, and program results

Recruiter Support

• Answer recruiter system questions
• Create and update SOPs, job aids, and process checklists as workflows change

What You Bring

• 3+ years in talent acquisition operations, HR systems, or ATS administration
• Hands-on experience configuring workflows, templates, or user permissions in an ATS or CRM
• Phenom experience strongly preferred
• Strong Excel skills, including pivot tables and data cleaning
• Ability to troubleshoot technical issues and explain the fix clearly
• Strong attention to detail, especially with data and payout accuracy
• Clear communication and comfort working independently in a remote environment

Nice to Have

• Experience building offer letter or document templates in an ATS or HRIS
• Experience supporting a system implementation, upgrade, or integration
• Experience administering an employee referral or incentive program
• Experience managing Indeed or LinkedIn job postings

Benefits

At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace. Learn more at IRC Benefits and Perks.

About Innovative Renal Care

We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions.

Our Values: I CARE

Integrity & Innovation - Earn trust by keeping promises and embracing new solutions.

Compassion - Treat patients, families, and colleagues with respect and empathy.

Accountability - Take ownership and recognize the contributions of others.

Results-Driven - Strive for excellence and exceed expectations.

Everyone Counts - Foster diversity, equity, teamwork, and collaboration.

Why Join IRC?

• Career Growth - Be part of a values-driven team making a meaningful impact.
• Competitive Compensation - Salaries continually benchmarked against market and trends.
• Enhanced PTO - Your most recent dialysis experience counts toward PTO accrual.
• Team Culture - Thrive in a supportive environment that values innovation, accountability, and compassion.

Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. All applicants will be subject to a drug screening and background check upon acceptance of an offer.

IRC will only contact you from [e-mail] team members with an @innovativerenal.comemail address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email.

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