Talent Acquisition Specialist I

MCI; Las Cruces (NM); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision coverage

Career growth opportunities

Paid training opportunities

Casual dress code

Job summary

MCI is hiring a Talent Acquisition Specialist in Las Cruces, NM. The role requires managing the full recruitment life cycle and collaborating with the Talent Acquisition Manager on various initiatives.

Applicants should have at least 3 years of recruiting experience and possess excellent communication and organizational skills. Benefits include paid time off, health coverage, and career growth opportunities.

Qualifications

• Minimum 3 years of recruiting or Human Resources experience.
• Ability to work regular scheduled shifts including training period.
• High reliability with regular attendance and punctuality.

Responsibilities

• Manage the full recruitment life cycle.
• Collaborate to develop new advertising channels.
• Perform administrative tasks for hiring candidates.

Skills

Excellent organizational skills

Fluency in English

Typing speed 20+ WPM

Customer-service orientation

Strong interpersonal skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Talent Acquisition Specialist

We are seeking a Talent Acquisition Specialist with a minimum of 3 years of recruiting or Human Resources experience to manage the full recruitment life cycle at MCI.

Key Responsibilities

• Travel off‑site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.
• Collaborate with the Talent Acquisition Manager to develop new advertising channels, drive employee referral contests, and manage open house events.
• Perform a variety of administrative tasks to support hiring quality candidates in a timely manner, including criminal background checks and drug screens.
• Complete phone interviews, schedule on‑site interviews, and process on‑site interviews.
• Track the hiring process within our system and assist with the development of new recruiting processes and tools.
• Complete data entry in the employee database, manage personnel filing, and maintain employment records.
• Produce daily and weekly reports on recruitment activities and statistics.
• Maintain employee files up to date and organized efficiently.
• Stay current on employment laws and regulations.

Required Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent.
• Experience with data entry utilizing a computer.
• Fluency in reading and speaking English.
• Wired high‑speed internet connection (download speed of 20Mbps+).
• Excellent organizational, written, and oral communication skills.
• Typing speed of 20+ words per minute.
• Ability to work regular scheduled shifts within our hours of operation, including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Familiarity with Windows PC applications and ability to learn new complex computer systems.
• High reliability with regular attendance and punctuality.
• Ability to evaluate, troubleshoot, and follow up on customer issues.
• Aptitude for conflict resolution, problem solving, and negotiation.
• Customer‑service orientation (empathetic, responsive, patient, conscientious).
• Ability to multi‑task, stay focused, and self‑manage.
• Strong team orientation and customer focus.
• Ability to thrive in a fast‑paced environment with change and ambiguity.
• Excellent interpersonal skills and ability to build relationships with team and customers.

Preferred Qualifications

• One year of experience in customer service, technical support, inside sales, back‑office, chat, or administrative support in a contact center environment.
• State or Federal work experience.

Benefits & Compensation

• Paid Time Off (Earn PTO and paid holidays).
• Incentives & Rewards (daily, weekly, and monthly contests with cash bonuses and prizes).
• Health, dental, and vision coverage after 60 days of employment (MEC plans available after 30 days).
• Retirement savings programs where available.
• Short‑term disability coverage.
• Life insurance options.
• Accident and critical illness supplemental insurance.
• Career growth opportunities through internal promotions.
• Paid training opportunities.
• Team‑oriented, engaging work environment.
• Casual dress code.

Employment Requirements

• Authorized to work in the country where the job is based.
• Must be willing to submit to a Level II background check with fingerprinting; job offers are contingent on results.
• Must be willing to undergo drug screening; job offers are contingent on results.
• Occasional requirement to move within the office to accomplish tasks; ability to lift up to forty (40) pounds.

Equal Opportunity & ADA Statement

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations to qualified applicants or employees with a disability unless such accommodations would cause undue hardship. MCI is an equal opportunity employer that does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. We consider qualified applicants with criminal histories in accordance with local and federal requirements.