Recruiter

Mass Markets; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

Mass Markets, based in Dallas, Texas, is seeking a Talent Acquisition Specialist responsible for managing the full recruitment life cycle. This role involves conducting interviews, tracking applicant progress, and collaborating on hiring strategies.

The ideal candidate will have at least one year of HR experience, strong data entry skills, and fluency in English. Mass Markets offers a variety of benefits including paid time off, health benefits, and opportunities for career growth.

Qualifications

• 1+ year of recruiting or HR experience.
• Fluent in English (spoken and written).
• Reliable high-speed internet.
• Ability to type at least 20 words per minute.
• Ability to work scheduled shifts.

Responsibilities

• Manage the full recruitment life cycle.
• Conduct phone interviews and schedule on-site interviews.
• Collaborate on advertising strategies and hiring events.
• Track applicant progress in recruitment system.

Skills

Data entry skills

Organizational skills

Verbal communication

Written communication

Problem-solving skills

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Overview

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization. Help us build the future of our team.

Position Responsibilities

As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle—from sourcing and screening candidates to coordinating interviews and supporting onboarding. You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records.

• Conduct phone interviews and schedule on‑site interviews with candidates.
• Manage inbound and outbound candidate communications.
• Track applicant progress in our recruitment system.
• Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
• Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
• Perform background checks, drug screenings, and other pre‑employment tasks.
• Maintain and organize employee files and HR records.
• Generate daily and weekly recruitment activity reports.
• Stay current on employment laws and HR best practices.

Candidate Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• At least 1 year of recruiting or HR experience.
• Strong data entry and computer skills.
• Fluent in English (spoken and written).
• Excellent organizational, written, and verbal communication skills.
• Ability to type at least 20 words per minute.
• Reliable high‑speed internet (20 Mbps+ download speed).
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to work scheduled shifts, including during training.
• Strong attention to detail and ability to multitask.
• Customer service mindset with problem‑solving skills.
• Ability to work in a fast‑paced, team‑oriented environment.

Compensation & Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• Paid Time Off: Earn PTO and paid holidays.
• Incentives & Rewards: Daily, weekly, and monthly contests that include cash bonuses and prizes.
• Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days; all employees have access to MEC medical plans after 30 days.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short‑term disability coverage.
• Life Insurance: Access life insurance options.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: Internal promotions offering significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Team‑oriented culture fostering collaboration.
• Casual Dress Code: Comfortable work attire.

Physical Requirements

The job is in a professional office environment. The employee will be largely sedentary, requiring to sit/stand for long periods while using a computer and telephone headset, operate office equipment, and occasionally move objects up to forty (40) pounds.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint; job offers are contingent on results.
• Must be willing to submit to drug screening; job offers are contingent on results.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless undue hardship exists. The policy applies to all aspects of employment. Contact Human Resources for accommodation requests.

Equal Opportunity Employer

At MCI we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment are based solely on merit and qualifications. MCI maintains a work environment free from discrimination, treating employees with dignity and respect. MCI does not discriminate based on a wide range of protected characteristics and will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.