Talent Acquisition Assistant

MCI Careers; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Incentives and rewards

Health benefits

Retirement savings programs

Career growth opportunities

Job summary

MCI Careers in Dallas, Texas is seeking a Talent Acquisition Assistant to play a crucial role in recruiting the right candidates for various positions. This position manages the recruitment lifecycle, including conducting interviews and maintaining personnel records.

The ideal candidate will excel in a fast-paced environment, possess strong communication skills, and have attention to detail. MCI offers competitive compensation, including health benefits, paid time off, and training opportunities.

Qualifications

• Must be confident, articulate, and outgoing.
• Ability to work in a fast-paced, metrics-driven environment.
• Experience in a call center preferred.

Responsibilities

• Manage the entire recruitment life-cycle.
• Conduct phone interviews and assist with interviews.
• Create daily and weekly recruitment activity reports.

Skills

Attention to detail

Data entry accuracy

Time-management skills

MS Office skills

Problem-solving

Communication skills

Job description

POSITION OVERVIEW

MCI is a fast‑growing tech‑enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries.

As a Talent Acquisition Assistant, you will recruit and attract the right candidates for various positions. Your work is crucial for our continued success. MCI offers training and a competitive compensation package and bonuses.

POSITION RESPONSIBILITIES

As a Talent Acquisition Specialist, you are responsible for the entire recruitment life‑cycle. You will manage inbound and outbound calls with potential candidates, conduct phone interviews, schedule and process on‑site interviews, track hiring processes in our system, and assist with developing new recruiting processes and tools. You will complete data entry in the employee database and manage personnel filing.

Key Responsibilities:

• Collaborate with the Talent Acquisition team on new advertising channels, employee referral contests, and open house events.
• Communicate with applicants via phone, email, and text.
• Multitask in a high‑volume environment while maintaining quality.
• Navigate scheduling systems across multiple calendars.
• Perform administrative tasks supporting timely hiring, including background checks and drug screens.
• Create daily and weekly recruitment activity reports.
• Maintain employment records and employee files.
• Update employee information in HR systems.
• Stay current on employment laws.

CANDIDATE QUALIFICATIONS

You must be confident, outgoing, self‑motivated, and a team‑oriented person. You should be articulate, with excellent verbal and written communication skills, and able to build rapport with applicants in a fast‑paced environment.

Specific qualifications:

• Strong attention to detail.
• Data entry accuracy.
• Adherence to process guidelines.
• Exceptional time‑management skills.
• Ownership mindset.
• Advanced MS Office skills.
• Excellent attendance.
• Ability to work in a metrics‑driven, fast‑paced environment.
• Proactive problem‑solving.
• Understanding of confidentiality.
• Experience in a call center environment preferred.

COMPENSATION & BENEFITS

Starting compensation is based on experience. MCI offers a range of benefits and incentives to support and reward our employees.

Benefits include:

• Paid Time Off and paid holidays.
• Incentives & rewards such as daily, weekly, and monthly contests with cash bonuses and prizes.
• Health benefits (comprehensive medical, dental, vision) after 60 days for full‑time employees, and MEC medical plans after 30 days.
• Retirement savings programs where available.
• Short‑term disability coverage.
• Life insurance options.
• Supplemental insurance (accident and critical illness).
• Career growth with internal promotion focus.
• Paid training opportunities.
• Collaborative work environment.
• Casual dress code.

PHYSICAL REQUIREMENTS

Job operates in a professional office environment. Duties are largely sedentary; you will sit/stand for long periods while using a computer and telephone headset. You will operate a computer and other office equipment. You may occasionally move objects up to 40 pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Program and position specific

• Must submit up to a LEVEL II background/security investigation with fingerprint; offers contingent on results.
• Must submit to drug screening; offers contingent on results.

REASONABLE ACCOMMODATION

Consistent with the ADA, MCI provides reasonable accommodations for qualified applicants or employees with disabilities unless undue hardship. Contact Human Resources for accommodation requests.

EQUAL OPPORTUNITY EMPLOYER

MCI embraces differences and believes diversity benefits our employees, clients, and community. MCI is a non‑discriminatory employer. All aspects of employment are based solely on merit and qualifications. MCI will not tolerate discrimination or harassment. MCI adheres to these principles in all employment aspects.