Talent Acquisition Operations Coordinator

SDI International; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

SDI International is seeking a Talent Acquisition Operations Coordinator in Greensboro, NC to provide operational and administrative support to the Talent Acquisition team across 1st and 2nd shifts.

The role focuses on onboarding administration, workforce system maintenance, DLMS support, employee transactions, and hiring operations, ensuring accurate workforce data and timely employee support.

Qualifications

• Required: High school diploma or GED.
• 1-2 years in Talent Acquisition, HR, workforce administration, onboarding, or admin support.
• Experience supporting employee onboarding processes.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently while supporting multiple departments.
• Confidentiality and data accuracy.
• Strong attention to detail.

Responsibilities

• Support recruiters with hiring and onboarding administrative functions.
• Coordinate communications with candidates during the hiring process.
• Prepare and process offer documents and onboarding packets.
• Schedule pre-employment activities and onboarding appointments.
• Coordinate start dates and onboarding schedules.
• Track candidate movement through the hiring process.
• Maintain recruiting records and applicant tracking systems.
• Assist Talent Acquisition leadership with metrics and reporting.
• Serve as a primary DLMS workforce transactions resource.
• Process employee additions, transfers, status changes, and updates in DLMS.
• Review workforce records for accuracy and compliance.
• Maintain employee information across workforce systems.
• Research and correct data discrepancies in employee records.
• Support onboarding activities and ensure timely completion.
• Generate workforce reports for HR, Operations, and site leadership.
• Coordinate onboarding for new employees and ensure documentation completeness.
• Partner with HR, Operations, Security, and site leadership for a smooth onboarding.
• Assist with orientation prep and onboarding logistics.

Skills

Recruiting coordination

Onboarding administration

Data reporting

Microsoft Excel

Communication

Confidentiality

Time management

Education

High school diploma or GED

Associate degree preferred

Tools

DLMS

Microsoft Forms

Workforce management systems

Microsoft Excel

Job description

Talent Acquisition Operations Coordinator

Schedule: Monday-Friday, 11:00 AM - 7:00 PM

Position Summary

The Talent Acquisition Operations Coordinator provides operational, administrative, and workforce support to the Talent Acquisition team while serving as a key employee resource across both 1st and 2nd shifts. This role is responsible for onboarding administration, workforce system maintenance, DLMS support, employee transactions, hiring administration, and employee support activities.

Working a schedule of 11:00 AM to 7:00 PM, this position extends Talent Acquisition and workforce support coverage beyond normal business hours, ensuring employees, candidates, supervisors, and operational leaders receive timely assistance. The coordinator serves as a critical partner in maintaining accurate workforce data, supporting hiring operations, onboarding new employees, processing workforce transactions, and assisting with day-to-day employee needs.

Essential Duties and Responsibilities

Talent Acquisition & Hiring Operations

• Support recruiters with hiring and onboarding administrative functions.
• Coordinate candidate communications throughout the hiring process.
• Prepare and process offer documentation and hiring packets.
• Schedule pre-employment activities and onboarding appointments.
• Coordinate employee start dates and onboarding schedules.
• Track candidate movement through the hiring process.
• Maintain recruiting records and applicant tracking systems.
• Assist Talent Acquisition leadership with hiring metrics and reporting.

DLMS & Workforce Administration

• Serve as a primary support resource for DLMS workforce transactions and employee maintenance activities.
• Process employee additions, transfers, status changes, and workforce updates within DLMS.
• Review workforce records to ensure data accuracy and compliance.
• Maintain accurate employee information across workforce management systems.
• Research and correct data discrepancies involving employee records.
• Assist supervisors and managers with workforce system questions and requests.
• Support workforce administration activities impacting payroll, scheduling, and employee records.
• Generate workforce reports and provide data support to HR, Operations, and site leadership.
• Coordinate and facilitate all onboarding activities for new employees.
• Ensure onboarding documentation is completed accurately and on time.
• Prepare new hire materials, badges, and onboarding packets.
• Monitor onboarding completion and follow up on outstanding requirements.
• Partner with HR, Operations, Security, and site leadership to ensure a seamless onboarding experience.
• Support orientation preparation and onboarding logistics.
• Assist employees with employment documentation and onboarding-related questions.
• Help create a positive and engaging first-day experience for all new hires.

Employee & Shift Support

• Serve as the primary workforce support contact during late 1st shift and 2nd shift hours.
• Provide frontline support for employee questions regarding payroll, attendance systems, onboarding status, employment documentation, and company processes.
• Support supervisors and managers with workforce administration requests.
• Assist employees with navigating company systems and processes.
• Escalate complex employee concerns to Human Resources, Payroll, Benefits, or other appropriate departments.
• Support workforce communications and employee engagement initiatives.
• Provide consistent support coverage to site operations during extended business hours.

Reporting & Administrative Support

• Maintain workforce records and employee data with a high degree of accuracy.
• Generate hiring, onboarding, attendance, and workforce reports.
• Support reporting requests from Talent Acquisition, Operations, Finance, and HR leadership.
• Utilize Microsoft Excel to track workforce metrics and operational trends.
• Create and manage Microsoft Forms used for workforce administration and employee initiatives.
• Support process improvement initiatives and administrative projects.

Qualifications

Required

• High school diploma or GED.
• Minimum of 1-2 years of experience in Talent Acquisition, Human Resources, workforce administration, onboarding, or administrative support.
• Experience supporting employee onboarding processes.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently while supporting multiple departments.
• Ability to maintain confidentiality and handle sensitive employee information.
• Strong attention to detail and data accuracy.

Preferred

• Associate degree or higher in Human Resources, Business Administration, or related field.
• Experience working within DLMS or workforce management systems.
• Experience supporting manufacturing or distribution environments.
• Experience with onboarding administration and employment documentation.
• Experience creating Microsoft Forms and workflow automation solutions.