Talent Acquisition Operations, 3355-1

Cypress HCM; Los Gatos (CA); Hybrid; USD 96,000 - 110,000; Full time

Job summary

Cypress HCM is seeking a Talent Acquisition Operations professional to design scalable recruitment workflows and optimize our TA technology stack. You will partner with Recruiting leadership and cross-functional teams to drive efficiency, alignment, and accountability across global programs.

You will lead initiatives with Product, Engineering, Security and Legal, using data to surface insights and inform decisions, while delivering clear requirements and governance for implementations in a

Qualifications

• 5+ years of experience in Recruiting or HR Operations with proven experience designing global workflows

Responsibilities

• Act as a trusted partner to Recruiting leadership and cross-functional teams.
• Design, manage, and optimize end-to-end recruitment workflows, leveraging process improvement methodologies.
• Lead process improvement initiatives focused on scalability, automation, and simplification.
• Serve as a liaison between TA, Product and Engineering teams, employing project management frameworks.
• Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights.
• Support the planning and execution of recruiting programs and technology implementations.
• Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources.
• Partner with TA Programs team to translate business needs into clear design requirements.
• Coordinate with Talent Data & Analytics, Security and Legal on governance and risk assessments.

Skills

Recruiting operations

Cross-functional collaboration

Agile / design thinking

Data analysis

Stakeholder management

Google Workspace

Asana

Workday HCM

ATS

Eightfold

Tools

Workday HCM

ATS

Eightfold

Job description

Talent Acquisition Operations, 3355-1

This position reports into the Talent Acquisition Operations Team and will play a key role in designing and delivering efficient and streamlined recruiting workflows. This role will focus on understanding and defining business problems, gathering business requirements, identifying impacted personas & interdependencies, and partnering cross functionally to effectively support Talent Acquisition (TA) programs and initiatives.

Flexible hybrid/remote but must be local/commutable to: LA, Los Gatos, or NYC

Key Deliverables/What You Will Do

• Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in projects, process optimization, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows
• Design, manage, and optimize end-to-end recruitment workflows, leveraging process improvement methodologies to ensure efficiency, scalability, and alignment with organizational priorities. Drive continuous improvement of our recruiting technology stack by identifying gaps, evaluating processes, and creating impact in partnership across Talent
• Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams
• Serve as a liaison between TA, Product and Engineering teams, employing project management frameworks to drive effective communication, prioritize tasks, and deliver on complex, cross-functional initiatives within set timelines
• Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs
• Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early
• Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams
• Partner closely with the TA Programs team to understand business needs and translate them into clear, actionable design requirements that drive TA initiatives
• Partners with Talent Data & Analytics, Security and Legal to understand the implications of process or tooling decisions, including governance, compliance and risk assessments
• Oversee the testing and troubleshooting of new tools, systems, and processes to ensure successful implementation and adoption. Provide support and guidance throughout the implementation and training process
• Drive cross-functional initiatives across Talent Acquisition, Talent, Finance and business leadership, aligning stakeholders and clearing blockers before they escal​ate
• Actively participate in post-mortems to assess project outcomes, identify areas for improvement, and drive enhancements in project management processes and methodologies across global TA

Required Qualifications

• 5+ years of experience in Recruiting or HR Operations with proven experience designing global workflows with a focus on cross functional excellence
• Experience partnering with product and engineering teams to inform strategic decision making, backlog prioritization and solutions, familiar with agile and design thinking methodologies
• Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis
• Experience supporting tech or process implementations and managing complex stakeholder groups
• Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations, and create detailed action plans
• Proven ability to successfully manage multiple projects simultaneously with minimal oversight
• Proficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Asana
• Experience with Workday HCM and ATS is required
• Eightfold experience strongly preferred
• Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME, strongly preferred

$70–80/hr.