Manager, Talent Acquisition Technology & Operations (Remote) (DO NOT APPLY)

Johnson Controls, Inc.; Milwaukee (WI); Remote; USD 120,000 - 150,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Manager of Talent Acquisition Technology & Operations to lead strategy, deployment, and optimization of enterprise TA platforms globally.

The role drives large-scale transformations across systems, vendors, processes, employer branding, and change management to deliver an efficient, compliant candidate and recruiter experience. The ideal candidate will have deep experience implementing enterprise ATS solutions (Workday Recruit or equivalent), integrating TA

Qualifications

• 3+ years in program management, HR tech, or TA operations in a global enterprise.
• Experience supporting organizations with 50,000+ employees across multiple geographies.
• Hands-on experience integrating ATS with TA technologies such as CRM platforms, recruitment marketing solutions, assessment tools, or AI/chat solutions.
• Proven ability to drive recruiter adoption and improve productivity and engagement metrics.

Responsibilities

• Own global program plans, timelines, risk management, dependencies, and executive reporting for large-scale TA technology initiatives.
• Drive system integrations across the TA ecosystem including CRM, assessment platforms, content optimization tools, conversational AI, and recruitment marketing solutions.
• Design and execute global change management strategies to ensure adoption among recruiters, hiring managers, and TA leadership.
• Develop scalable training programs, system documentation, and self-service resources for enablement.
• Partner with regional TA leaders to balance global standardization with local needs and compliance.
• Manage vendor relationships, performance metrics, and roadmap alignment for value delivery.
• Standardize global TA processes, workflows, and job architecture for consistency and compliance.
• Implement tools and features supporting candidate engagement, talent communities, events, and communications.

Skills

Program management

HR technology

Talent acquisition operations

Executive communication

Vendor management

Recruiter adoption

ATS integration

CRM integration

Tools

Workday Recruit

CRM platforms

Recruitment marketing solutions

Assessment tools

AI chat solutions

Job description

The Manager, Talent Acquisition Technology & Operations leads the strategy, deployment, and optimization of enterprise talent acquisition platforms and programs across a global footprint. This role owns large-scale TA transformations—bringing together systems, vendors, processes, employer branding, and change management to create an efficient, compliant, and best‑in‑class candidate and recruiter experience.

The ideal candidate has deep experience implementing enterprise ATS solutions (Workday Recruit or equivalent), integrating best‑of‑breed TA technologies, standardizing global processes, and driving adoption across diverse regions, languages, and stakeholder groups.

Key Responsibilities

• ·Own global program plans, timelines, risk management, dependencies, and executive reporting for large‑scale TA technology initiatives.

• Drive seamless system integrations across the TA ecosystem, including CRM, assessment platforms, job content optimization tools, conversational AI, and recruitment marketing solutions.

• Design and execute global change management strategies to ensure strong adoption among recruiters, hiring managers, and TA leadership.

• Develop scalable training programs, system documentation, and self‑service resources to support ongoing enablement.

• Partner with regional TA leaders to balance global standardization with local needs and compliance requirements.

• Manage ongoing vendor relationships, performance metrics, and roadmap alignment to ensure continuous value delivery.

• Standardize global TA processes, workflows, and job architecture to drive consistency, efficiency, and compliance.

• Implement tools and features that support candidate engagement, talent communities, events, and personalized communications.

Requirements

• 3+ years of experience in program management, HR technology, or talent acquisition operations in a global enterprise environment.

• Experience supporting organizations with 50,000+ employees across multiple geographies.

• Hands‑on experience integrating ATS with TA technologies such as CRM platforms, recruitment marketing solutions, assessment tools, or AI/chat solutions.

• Proven ability to drive high recruiter adoption rates, including improved recruiter productivity and candidate engagement metrics.

• Strong executive communication, stakeholder influence, and vendor management skills.