Talent Acquisition Onboarding & Offers Specialist

Fidelity TalentSource; Merrimack (NH); On-site; USD 32,000 - 37,000; Full time

Job summary

Fidelity TalentSource is seeking a Talent Acquisition Operations associate to support the offer and onboarding phases of the recruitment life cycle in Merrimack, NH. You will partner with Talent Acquisition Partners, Account Managers, and the business to ensure every candidate has an exceptional onboarding experience.

The role involves creating requisitions, preparing offer letters, guiding candidates through onboarding, and maintaining confidentiality while building strong internal partnerships

Qualifications

• Bachelor’s degree preferred.
• Customer service experience required.
• Excellent interpersonal and communication skills and the ability to work effectively with a diverse workforce.
• Ability to manage candidate needs while following company procedures.
• Demonstrates ownership to resolve candidate issues and provide appropriate solutions.
• Ability to empathize with and prioritize candidate needs.
• Experience in a fast paced, high energy environment.
• Ability to handle difficult situations with high standards of professionalism and confidentiality.
• A high aptitude to learn new things quickly and adapt to new situations.
• Willing to take initiative and work independently.

Responsibilities

• Create job requisitions for Fidelity full time roles for job postings.
• Prepare offer letters and onboarding documents based on information provided by the Talent Acquisition Partners.
• Assess candidate progress through the recruiting process to ensure timely completion of tasks and documents.
• Act as the candidate’s point of contact for all questions related to the onboarding process and provide guidance with high levels of customer service.
• Respond in a timely and professional manner to unexpected situations
• Schedule new hire appointments with attention to detail and understanding of the overall onboarding deadline requirements.
• Maintain confidentiality of highly sensitive data and information, and be a trusted partner to Talent Acquisition Partners, HR Partners, and other business partners.
• Develop strong partnerships and relationships with internal groups to collaborate optimally in onboarding new hires and improving the candidate experience.
• Partner closely with Talent Acquisition Partners, staffing, and account managers to facilitate flawless requisition creation, offer letter extension, and onboarding of new hires.
• Leverage Staffing expertise, organizational knowledge, and sound business judgment to contribute to the business and build credibility with candidates, clients, and business partners
• Collaborate on or own ad hoc projects as needed.

Skills

Customer service

Interpersonal communication

Diverse workforce collaboration

Candidate needs management

Professionalism/confidentiality

Fast-paced environment

Self-motivation

Attention to detail

Team collaboration

Learning agility

Education

Bachelor’s degree preferred

Tools

MS Office

Outlook

Excel

SharePoint

OneNote

Workday

Job description

Fidelity TalentSource is seeking a Talent Acquisition Operations associate to support the offer and onboarding phases of the recruitment life cycle in Merrimack, NH. You will partner with Talent Acquisition Partners, Account Managers, and the business to ensure every candidate has an exceptional onboarding experience.

The role involves creating requisitions, preparing offer letters, guiding candidates through onboarding, and maintaining confidentiality while building strong internal partnerships