Talent Acquisition Leader: High-Volume Hiring

Universal Studios Hollywood; California; Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal is seeking a Manager of Recruiting to lead a team responsible for high-volume hiring across Universal Studios Hollywood and CityWalk. The role emphasizes partnering with leaders to align staffing with operational needs and to deliver a high-quality candidate experience.

The ideal candidate will have a track record of building strong teams, optimizing processes, and driving metrics in a hybrid work environment, with a focus on diverse talent pipelines and employer branding.

Qualifications

• 7+ years of recruitment experience, in-house or agency, and 4+ years people management experience.
• Knowledge of high-volume recruiting processes required.
• Proven experience managing a high performing team that hits recruitment targets.
• Exceptional problem-solving skills with the ability to identify operational challenges, evaluate root causes, and recommend practical solutions that improve efficiency and business outcomes.
• Demonstrated success building and maintaining a team culture grounded in professionalism, respect, accountability, and exceptional customer service.

Responsibilities

• Lead, develop, and manage a team of recruiters and coordinators responsible for high-volume hiring across Universal Studios Hollywood park and CityWalk at Universal Studios.
• Establish clear performance expectations, monitor recruiting outcomes, and provide coaching, development, and guidance to drive results.
• Partner with business leaders and Workforce Planning to develop and execute recruiting strategies aligned with operational workforce needs.
• Analyze recruiting performance, workload distribution, and staffing trends to optimize resources and achieve hiring goals.
• Proactively identify operational challenges, anticipate risks, and implement solutions that support short- and long-term business objectives.
• Oversee hiring events, community outreach initiatives, and employer branding efforts to attract diverse talent pipelines.
• Ensure compliance with recruitment policies, processes, and employment practices while maintaining a high-quality candidate experience.
• Lead and support organizational and operational change initiatives, driving adoption of new processes, tools, and ways of working.
• Utilize recruiting data and operational metrics to evaluate effectiveness, improve processes, and support business decision-making.
• Serve as a trusted advisor to hiring managers and stakeholders, providing guidance on talent acquisition strategies and workforce planning.
• Potential to manage full-cycle recruitment activities and recruit for key positions and critical hiring needs as business demands require.
• Other duties as assigned.

Skills

Recruitment experience

People management

High-volume recruiting

Team leadership

Analytical/problem solving

Customer service

Tools

Applicant Tracking Systems

Indeed

Recruitment technologies

Job description

NBCUniversal is seeking a Manager of Recruiting to lead a team responsible for high-volume hiring across Universal Studios Hollywood and CityWalk. The role emphasizes partnering with leaders to align staffing with operational needs and to deliver a high-quality candidate experience.

The ideal candidate will have a track record of building strong teams, optimizing processes, and driving metrics in a hybrid work environment, with a focus on diverse talent pipelines and employer branding.