Takeout Specialist/ Host

Recovery Sports Grill Troy; City of Troy (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Development Plan

Internal Promotion

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Benefits

FSA/HSA

Restaurant Discounts

Job summary

Recovery Sports Grill Troy is seeking a Takeout Specialist in Troy, NY. You will promptly answer calls, accurately take orders, and verify accuracy before guests depart. You will handle DoorDash and Grubhub orders and assist greeting and seating guests when not on orders.

Responsibilities include maintaining a clean service area, supporting front-of-house staff, and ensuring all to-go orders include utensils and condiments. Weekend/holiday availability is common.

Qualifications

• Be able to communicate & understand the predominant language(s) of our guests.
• Possess basic math skills and be able to handle money and operate a point‑of‑sale system.
• Be able to stand for long periods (up to 5 hours).
• Be able to lift up to 25 pounds.
• Maintain exceptional grooming habits.

Responsibilities

• Provide the same quality of service as if guests were dining in the restaurant.
• Inform guests of specials and menu changes and make recommendations.
• Take food and beverage orders and enter them in the POS system.
• Ensure orders for to-go, DoorDash and Grubhub include all needed items.
• Keep the to-go area stocked and the service area clean.
• Present checks, process payments, and thank guests.

Job description

Job Details: Job Location: Recovery Sports Grill Troy - Troy, NY 12180, Salary Range: $16.00 - $16.00 Hourly, Job Category: Restaurant - Food Service,

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
• Restaurant Discounts/Perks Program

Summary of Position:

Takeout Specialist

Promptly answers the phone with a smile in your voice. Accurately takes orders & ensure everything is correct before the guest leaves. Also handles all orders placed by Door Dash and Grub hub. When not working on food orders, help maintain greeting and seating guests along with assisting serving staff in the dining area.

Duties & Responsibilities:

• Provide the same quality of service as if the guests are sitting in the restaurant.
• Inform them of specials & menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about food & beverages.
• Take food & beverage orders & enter them in our point-of-sale system.
• For all food orders including Door Dash and Grubhub - ensure everything the guest might need to enjoy their meal(s) is in the bag(s) including to go silverware, condiments, extra napkins, wet naps, & Recovery logo mint(s).
• Make sure the to-go area is stocked for the next shift.
• Maintain a clean service area.
• Present the check to the guest, accept payment, process credit card charges or make change.
• Thank guests & invite them back.
• Assist seating of guests in the main dining area.
• Continually support the Front of house staff with cleanliness, guest interaction including maintaining Covid related mandates.

Qualifications:

• Be able to communicate & understand the predominant language(s) of our guests.
• Must have a basic knowledge of front‑of‑house restaurant procedures & functions.
• Possess basic math skills & have the ability to handle money & operate a point‑of‑sale system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift up to 25 pounds.
• Must have exceptional grooming habits.