Shift Supervisor

BBL Hospitality; City of Albany (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary Ben

FSA and HSA

Restaurant Discounts/Perks Program

Job summary

Recovery Sports Grill Albany is hiring a shift supervisor to assist in daily restaurant operations in Albany, NY. The role focuses on delivering prompt, friendly service, maintaining professional standards, and supporting management in their absence.

The ideal candidate has serving or bartending experience, Serve Safe and TIPS certifications, solid math skills for cash handling, and the ability to stand for long periods and lift up to 50 pounds. Weekend and holiday availability is common.

Qualifications

• Must be 18 years of age or older.
• Experience in serving and/or bartending preferred.
• Serve Safe certification required.
• TIPS certification required.
• Strong math skills and ability to operate a cash register.
• Stand for long periods (up to 5 hours) and lift up to 50 pounds.

Responsibilities

• Ensure prompt, friendly service according to guidelines; guest driven.
• Maintain professional appearance and conduct.
• Perform duties of managers in their absence.
• Ensure food and products are prepared and served per recipes and standards.
• Meet sales, service, quality, and sanitation objectives.
• Handle cash and reconcile receipts per policy.
• Enforce alcohol awareness on shift to shift basis.
• Fill in where needed to maintain guest service standards and operations.
• Verify deliveries meet counts and conditions; follow receiving procedures.

Skills

Guest service

Cash handling

Teamwork

Math skills

Alcohol awareness

Professional image

Education

Serve Safe certification

TIPS certification

Tools

POS system

Job description

Job Details

Job Location: Recovery Sports Grill Albany - Albany, NY 12208

Salary Range: $20.00 - $24.00 Hourly

Job Category: Restaurant - Food Service

COME AND JOIN OUR AMAZING TEAM!

Minimum- must have previous serving and/or bartending experience

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
• Restaurant Discounts/Perks Program

Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.

Duties to include, but not limited to:

• Ensures prompt, friendly service according to company guidelines; is guest driven.
• Exhibits a professional image.
• Completes duties of managers in their absence.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Enforces alcohol awareness on a shift to shift basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Corrects unsafe practices or conditions.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Qualifications:

• Must be a minimum of 18 years of age.
• Can demonstrate knowledge of service and food and beverage
• Serve Safe certification complete.
• TIPS certification complete.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Qualifications