Tailoring Studio Admin & Operations Coordinator

Buck Mason; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Buck Mason is seeking an Administrative Assistant to support the daily operations of our Tailoring Studio in New York. You will organize garment lines, coordinate alterations, prepare deliveries to Buck Mason stores, and provide exceptional customer service.

The ideal candidate is punctual, dependable, and able to multitask in a fast-paced environment while keeping accurate records and communicating with tailors, store teams, and management.

Qualifications

• Candidates must show strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritize in a fast-paced setting.
• Proficiency with basic computer applications, email, and scheduling tools.
• Experience in administrative, retail, or customer service roles preferred.
• Punctual, dependable, and consistent in work schedule.
• Professional attitude and responsibility.

Responsibilities

• Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
• Track garments throughout the alteration process to maintain an organized and efficient workflow.
• Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores.
• Answer incoming phone calls and respond to customer inquiries professionally.
• Schedule and coordinate client fittings, appointments, and follow-up visits.
• Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
• Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
• Keep the tailoring studio organized, clean, and presentable.
• Assist with general administrative duties and daily studio operations as needed.
• Ensure garments are handled carefully and returned to the correct stores or clients.

Skills

Organization

Communication

Multitasking

Scheduling tools

Record keeping

Admin experience

Punctual

Professionalism

Tools

Scheduling tools

Job description

Buck Mason is seeking an Administrative Assistant to support the daily operations of our Tailoring Studio in New York. You will organize garment lines, coordinate alterations, prepare deliveries to Buck Mason stores, and provide exceptional customer service.

The ideal candidate is punctual, dependable, and able to multitask in a fast-paced environment while keeping accurate records and communicating with tailors, store teams, and management.