Tailoring Administrative Assistant

Buck Mason; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Buck Mason is seeking an Administrative Assistant to support the daily operations of our Tailoring Studio in New York. You will organize garment lines, coordinate alterations, prepare deliveries to Buck Mason stores, and provide exceptional customer service.

The ideal candidate is punctual, dependable, and able to multitask in a fast-paced environment while keeping accurate records and communicating with tailors, store teams, and management.

Qualifications

• Candidates must show strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritize in a fast-paced setting.
• Proficiency with basic computer applications, email, and scheduling tools.
• Experience in administrative, retail, or customer service roles preferred.
• Punctual, dependable, and consistent in work schedule.
• Professional attitude and responsibility.

Responsibilities

• Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
• Track garments throughout the alteration process to maintain an organized and efficient workflow.
• Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores.
• Answer incoming phone calls and respond to customer inquiries professionally.
• Schedule and coordinate client fittings, appointments, and follow-up visits.
• Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
• Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
• Keep the tailoring studio organized, clean, and presentable.
• Assist with general administrative duties and daily studio operations as needed.
• Ensure garments are handled carefully and returned to the correct stores or clients.

Skills

Organization

Communication

Multitasking

Scheduling tools

Record keeping

Admin experience

Punctual

Professionalism

Tools

Scheduling tools

Job description

Buck Mason is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to support the daily operations of our Tailoring Studio. This role is essential to maintaining an organized workflow, coordinating garment alterations, preparing deliveries to retail stores, and providing excellent customer service.
The ideal candidate is punctual, reliable, professional, and able to manage multiple responsibilities in a fast-paced environment while ensuring the tailoring team operates efficiently.

Qualifications

• Strong organizational skills and exceptional attention to detail.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Proficiency in basic computer applications, email, and scheduling tools.
• Ability to maintain accurate records and follow established procedures.
• Previous administrative, retail, or customer service experience preferred.
• Punctual, dependable, and committed to maintaining a consistent work schedule.
• A professional attitude and a strong sense of responsibility.

Key Responsibilities

• Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
• Track garments throughout the alteration process to maintain an organized and efficient workflow.
• Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores.
• Answer incoming phone calls and respond to customer inquiries professionally.
• Schedule and coordinate client fittings, appointments, and follow-up visits.
• Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
• Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
• Keep the tailoring studio organized, clean, and presentable.
• Assist with general administrative duties and daily studio operations as needed.
• Ensure garments are handled carefully and returned to the correct stores or clients.

$18 - $20 biweekly

Here at Buck Mason, we’re all about transparency and fairness, especially when it comes to compensation. While the base salary range for this role is $18-$20 per hour, your total compensation package may include other perks tailored to your performance and dedication to our craft.

Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success.