Tailor & Alterations Specialist — Expert Fit & Service

Brooks Brothers; Washington (District of Columbia); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with Company match

Associate discount on Catalyst Brands

Job summary

Brooks Brothers in Washington, DC is seeking a Fitter/Tailor to join our Alterations department and provide expert alterations and fabric expertise to customers with outstanding service. You will be responsible for tailoring garments to customer needs and upholding our brand standards.

Responsibilities include sewing, measuring, hemming, repairing garments, and maintaining a clean store environment while collaborating with the team to ensure superior service.

Qualifications

• Minimum 5 years' tailoring experience.
• Knowledge of clothing and shirt construction and fabrics.
• Retail environment or custom clothing sales experience is preferred.
• Scheduling flexibility including days, nights, weekends, and holidays.
• Ability to communicate with customers on the sales floor.
• Proficiency with special order tools, fabrics and programs.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs using approved methods.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide high quality service within established timelines.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Adhere to company best practices, policies, and associate handbook.
• Maintain a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as an ambassador, adhering to dress code and service expectations.
• Model values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Fabric knowledge

Retail experience

Flexible schedule

Customer communication

Special order tools

Job description

Brooks Brothers in Washington, DC is seeking a Fitter/Tailor to join our Alterations department and provide expert alterations and fabric expertise to customers with outstanding service. You will be responsible for tailoring garments to customer needs and upholding our brand standards.

Responsibilities include sewing, measuring, hemming, repairing garments, and maintaining a clean store environment while collaborating with the team to ensure superior service.