Tado Front of House Assistant

Treasure Island Hotel and Casino; Welch Township (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN seeks a front‑of‑house team member to deliver high‑level guest service, greet and seat guests, take reservations and operate the POS system with accurate cash handling. Training covers all front‑of‑house roles.

Required: 18+ to serve alcohol; excellent communication, highly organized, detail‑oriented and able to work quickly in a fast‑paced environment. Flexible schedule including weekends and holidays, with potential to work on the gaming floor as

Qualifications

• Preferred: 1‑year guest service experience in a fast-paced setting.
• Required: accurate and detail-oriented, highly organized with adaptability, excellent verbal and interpersonal communication, ability to work fast and efficiently, follow dress code and maintain hygiene, interact professionally with guests, coworkers and management, speak clearly and pleasantly.

Responsibilities

• Greet and seat guests, ask for guest feedback and offer an appropriate departure comment
• Clear, bus and set tables and fill water glasses
• Stock and refill supplies
• Cover breaks for other front-of-house staff
• Empty trash containers and return empty racks to dish room
• Answer phones and take reservations and to go orders
• Be knowledgeable and provide information regarding Treasure Island amenities
• Update management on business flow
• Operate point-of-sales system and accurately handle cash and cash equivalents

Skills

Guest service

Communication

Cash handling

Detail-oriented

Organization

Tools

POS system

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

SUMMARY: Provide support to front-of-house operations. This position is responsible for a high level of guest service as described in your department’s guest service standards. May be 16 years of age or older.

Essential Duties/will be trained to fill all roles

• Greet and seat guests, ask for guest feedback and offer an appropriate departure comment


• Clear, bus and set tables and fill water glasses


• Stock and refill supplies


• Cover breaks for other front-of-house staff


• Empty trash containers and return empty racks to dish room


• Answer phones and take reservations and to go orders


• Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities


• Update management on business flow


• Operate point-of-sales system and accurately handle cash and cash equivalents

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred:

• 1-year guest service experience preferably in a fast-paced fine-dining restaurant

Required:

• Accurate and detail-oriented


• Highly organized and ability to adapt quickly to changing priorities


• Excellent verbal and interpersonal communication skills

Required:

• Ability to work fast and efficiently


• Ability to follow established dress code policies and practice good personal hygiene


• Ability to interact with guests, coworkers and management in a professional and courteous manner


• Ability to speak in a clear, concise and pleasant voice

RESTRICTIONS

• Must be 18 years of age or older to serve alcohol

REQUIRED TRAINING

• Treasure Island guest service training


• Treasure Island food handling procedures


• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours


• Must have a good sense of balance, and be able to bend and kneel and stoop


• Must be able to reach and twist routinely


• Must be able to push, pull and grasp objects routinely


• Must have the ability to independently lift 25+ pounds routinely


• Must be able to perform repetitive hand and wrist motions


• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke


• Must be able to work in cramped, tight quarters


• Must be willing to work a flexible schedule including all shifts, weekends and holidays


• Occasionally overtime may be required


• Occasionally must deal with angry or hostile individuals


• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.