Table Games Supervisor: Lead Pit Operations & Guest Experience

Jacobs Entertainment Inc.; Black Hawk (CO); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

Various paid holidays

Vacation after 1 year

Sick time

Medical/dental/vision plans

Life insurance and A&D

401K matching

Employee meals discount

Free parking

Bus tickets for qualifying positions

Learning and development programs

Job summary

Jacobs Entertainment, Inc. is seeking a Table Games Supervisor for The Lodge Casino in Black Hawk, CO. The role leads a pit team, ensures outstanding guest service, and manages dealer rotations and scheduling.

You will work in a fast-paced casino environment with a focus on compliance, training, and performance. Colorado gaming regulations and licensing are required, along with strong English and computer skills.

Qualifications

• Intermediate English reading and writing skills.
• Ability to follow written and oral instructions.
• One year of Dual-Rate Table Game experience.
• Ability to remain calm and professional under pressure.
• Must be able to supervise all table game variations.
• Knowledge of Colorado Gaming regulations.
• Basic to intermediate computer skills.
• Must have a valid Colorado Gaming License.
• Identification that establishes identity.
• Identification that establishes the right to work in the United States.

Responsibilities

• Monitor and control a table games pit to assure delivery of customer service.
• Knowledge of policies and procedures; sound technical understanding of table games.
• Adhere to ICMPs and regulations; ensure compliance by Table Games staff.
• Monitor adherence to company policies and regulatory requirements.
• Develop players, rating and tracking; maintain superior customer service.
• Manage dealer rotations and daily scheduling.
• Maintain pit supplies and administration records.
• Be a positive role model with dependable attendance.
• Support Colorado Gaming Act, Regulations, and IRS reporting.

Skills

Table Game supervision

Customer service

Scheduling

English proficiency

Job description

Jacobs Entertainment, Inc. is seeking a Table Games Supervisor for The Lodge Casino in Black Hawk, CO. The role leads a pit team, ensures outstanding guest service, and manages dealer rotations and scheduling.

You will work in a fast-paced casino environment with a focus on compliance, training, and performance. Colorado gaming regulations and licensing are required, along with strong English and computer skills.