Director of Table Games & Guest Experience

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 126,000 - 168,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401k match

Paid holidays

Job summary

Monarch Casino Resort Spa Black Hawk is seeking a Director of Table Games to lead all Table Games operations, oversee managers, and ensure adherence to internal controls and regulatory requirements. You will drive short- and long-term strategies, optimize profitability, and maintain exceptional guest service.

The role requires ten years in gaming management with at least five years in a senior leadership capacity, plus strong analytical and Excel skills.

Qualifications

• Ten years of gaming or casino resort management experience.
• Five+ years in a senior leadership role within a large-scale, fast-paced environment.
• Thorough understanding of Colorado gaming regulations and Title 31 compliance.
• Advanced Excel skills are a plus.

Responsibilities

• Direct all Table Games operations and personnel following policies, procedures, and controls.
• Supervise management and supervisory staff to ensure efficient operations and proper staffing.
• Develop short- and long-term departmental strategies aligned with budgets and standards.
• Analyze gaming trends, market strengths/weaknesses, and departmental performance for revenue growth.
• Monitor daily gaming gains/losses and perform financial analysis for decisions.

Skills

Leadership

Strategic planning

Financial analysis

Excel

Regulatory compliance

Education

Bachelor’s degree in a related field

Tools

Marker play and player tracking systems

Job description

Monarch Casino Resort Spa Black Hawk is seeking a Director of Table Games to lead all Table Games operations, oversee managers, and ensure adherence to internal controls and regulatory requirements. You will drive short- and long-term strategies, optimize profitability, and maintain exceptional guest service.

The role requires ten years in gaming management with at least five years in a senior leadership capacity, plus strong analytical and Excel skills.