Table Games Supervisor

Revo Casino; Lebanon (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-On Bonus $1000

Job summary

Revo Casino and Social House in Lebanon, NH is seeking a Table Games Supervisor to lead dealer teams and ensure outstanding guest service while protecting game integrity and complying with NH Lottery regulations.

You will train and motivate staff, manage table limits, monitor play, and coordinate with Pit Manager and Surveillance. A high school diploma and at least one year of supervisor experience are preferred.

Qualifications

• High School diploma or GED required; supervisors’ experience preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to formulate and communicate ideas and make independent decisions.
• Minimum one year of supervisor experience preferred.

Responsibilities

• Lead and support table games dealers to deliver legendary customer service.
• Ensure dealers have training, tools, and mindset to perform as service professionals.
• Drive continuous improvements in the employee experience.
• Maintain game integrity and compliance with internal controls.
• Track guest play and relay information to the supervisor.
• Settle minor disputes professionally and promptly.
• Address guest concerns quickly and efficiently.
• Adjust table game limits to meet customer demand.
• Inform Pit Manager/Surveillance of irregular play.
• Maintain bank floats and report cash/cheque transactions.
• Present oneself as a credit to P2E and mentor others.
• Meet attendance guidelines and comply with policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Leadership

Decision making

Education

High School Diploma or GED

Job description

Welcome to Revo Casino and Social House!

*** $1000 Sign-On Bonus!! ***

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $20,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary:

The Table Games Supervisor leads the table games dealer teams in order to create continuous improvement in the employee experience and service for our guests. The Table Games Supervisor also helps to protect game integrity and compliance with internal controls and New Hampshire Lottery Commission regulations.

• Leads and supports table games dealers in order to create legendary customer service.
• Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
• Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
• Ensures operational and game integrity.
• Tracks guest play and relays all pertinent information to immediate Supervisor.
• Settles minor disputes in a professional and timely manner.
• Handles guest concerns quickly and efficiently.
• Executes changes in table games limits to meet the customer demand and needs of the business.
• Informs Pit Manager and Surveillance team of unnatural or irregular play.
• Maintains bank floats.
• Reports significant cash and cheque transactions.
• Verbally informs Pit Manager of disputes on game.
• Knows and abides by all regulations, internal controls and company policies and procedures.
• Always presents oneself as a credit to P2E and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Position Qualifications:

High School diploma or GED equivalent required plus a minimum one-year supervisor experience is preferred. Other combinations of education and experience may be considered. Excellent verbal, written and interpersonal communication skills. Must be able to formulate and communicate ideas and to make independent decisions.

Physical Requirements:

Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.