Table Games Lead - Shift Supervisor

Lucky Eagle Casino; Rochester (WA); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Lucky Eagle Casino in Rochester, WA is seeking a Regular Full-Time Manager to oversee all Table Games operations and guest play. You will train and supervise staff, ensure compliance with state and federal rules, and resolve disputes to uphold guest satisfaction.

The role requires strong communication, confidentiality, and professional presentation, with occasional longer hours or weekend work as deadlines appear.

Qualifications

• Minimum of five years of Table Games experience.
• Three years of Floor Supervisor or Assistant Supervisor experience.
• Working knowledge of all games on the gaming floor and blackjack basic/advanced strategy.

Responsabilités

• Staffing, scheduling and ongoing training for all Table Games team members.
• Monitor staff performance and ensure compliance with internal controls and regulations.
• Protect property assets and guest confidentiality; communicate issues to leadership.
• Disseminate Title 31 documentation to relevant departments during shifts.
• Handle guest disputes and maintain professional image of the casino.

Connaissances

Table Games Management

Staff Scheduling

Training & Development

Regulatory Compliance

Formation

High School Diploma or GED

Outils

Casino management software

MS Office

Description du poste

Lucky Eagle Casino in Rochester, WA is seeking a Regular Full-Time Manager to oversee all Table Games operations and guest play. You will train and supervise staff, ensure compliance with state and federal rules, and resolve disputes to uphold guest satisfaction.

The role requires strong communication, confidentiality, and professional presentation, with occasional longer hours or weekend work as deadlines appear.