Table Games Floor Supervisor & Team Leader

San Manuel Band of Mission Indians; Highland (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

San Manuel Band of Mission Indians is seeking a Supervisor, Floor Table Games to oversee table game operations and ensure adherence to policies. You will monitor games, assist with dealer rotations, and provide prompt guest service in a fast-paced environment.

Responsibilities include managing chip inventory, Title 31 paperwork, and coordinating opening/closing of games while maintaining high standards of integrity and customer experience.

Qualifications

• High school diploma or GED required.
• Minimum one year of Gaming experience related to Table Games with knowledge of all major games including Blackjack, Roulette, Baccarat, and Pai Gow Poker, or completion of the internal training program required.

Responsibilities

• Supervises the operations of the games in their section. Monitors the games, players, and dealers to ensure maximum game protection. Verifies and awards jackpots and other promotional winners.
• Greets guests in a courteous and friendly manner. Ensures that all guests receive a high level of quality service. Explains and interprets the rules of the games to guests.
• Maintains the proper chip inventory for all tables and determines the need for fills/credits. Understands and adheres to all Title 31 procedures. Fills out various work-related forms including Title 31, and multiple transaction logs.
• Performs other duties as assigned to support the efficient operation of the department.

Skills

Table Games supervision

Guest service

Staff coaching

Deal integrity

Education

High school diploma or GED

Job description

San Manuel Band of Mission Indians is seeking a Supervisor, Floor Table Games to oversee table game operations and ensure adherence to policies. You will monitor games, assist with dealer rotations, and provide prompt guest service in a fast-paced environment.

Responsibilities include managing chip inventory, Title 31 paperwork, and coordinating opening/closing of games while maintaining high standards of integrity and customer experience.