Table Games Floor Supervisor - Lead Dealers & Guests

Sycuan-Casino; El Cajon (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Sycuan Casino on the El Cajon floor seeks a Table Games Floor Supervisor to lead dealers, elevate guest experiences, and oversee table operations with integrity. You will monitor procedures, resolve disputes, and ensure compliance across shifts.

Responsibilities include guiding dealing procedures, documenting training, and supporting disciplinary actions while maintaining professionalism and accuracy in all tasks.

Qualifications

• Essential: knowledge of blackjack rules, game protection, and dealing procedures.
• Essential: strong communication with players and team members.
• Essential: ability to document training and guidance for dealers.
• Essential: stand/walk up to six hours; work in smoking environments.
• Desirable: tribal gaming experience and scheduling/dealer rotations.

Responsibilities

• Promotes guest relations by greeting players and learning regulars’ names.
• Facilitates accurate revenue collection by ensuring proper procedures.
• Protects game integrity by monitoring dealing and resolving disputes.
• Supervises dealers by guiding procedures and documenting training.
• Prepares forms and documents to initiate departmental processes.

Skills

Proficiency in blackjack rules and de-

Game protection and dealing procedures

Ability to guide table game team

Effective communication with players &

Professionalism and composure

Mathematical calculation ability

Education

High School Diploma or GED

Job description

Sycuan Casino on the El Cajon floor seeks a Table Games Floor Supervisor to lead dealers, elevate guest experiences, and oversee table operations with integrity. You will monitor procedures, resolve disputes, and ensure compliance across shifts.

Responsibilities include guiding dealing procedures, documenting training, and supporting disciplinary actions while maintaining professionalism and accuracy in all tasks.