Table Games Floor Supervisor — Lead with Integrity

Morongo Casino Resort & Spa; California (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Morongo Casino Resort & Spa in California seeks a Floor Supervisor for Table Games. The supervisor will oversee dealers, ensure compliance with game integrity, and maintain exceptional guest service standards while monitoring gameplay and supporting team performance.

The ideal candidate will have significant experience in table games operations, excellent communication skills, and a commitment to maintaining a positive work environment. This role includes supervising staff, ensuring compliance with regulations, and providing a high-quality experience for guests.

Qualifications

• 3-5 years of experience in table games operations, with 1-2 years in a supervisory role.
• Strong knowledge of game rules, protection procedures, and regulatory requirements.
• Excellent communication and guest service abilities.

Responsibilities

• Supervise dealers and monitor games to ensure integrity and adherence to controls.
• Provide prompt and courteous service to guests, resolving disputes effectively.
• Ensure security of casino assets, guest satisfaction, and uphold service standards.

Skills

Leadership

Interpersonal skills

Organizational skills

Guest service

Problem-solving skills

Education

High school diploma or equivalent

Formal table games dealer training

Coursework in Business, Hospitality, or Gaming Management

Tools

Microsoft Office

Job description

Morongo Casino Resort & Spa in California seeks a Floor Supervisor for Table Games. The supervisor will oversee dealers, ensure compliance with game integrity, and maintain exceptional guest service standards while monitoring gameplay and supporting team performance.

The ideal candidate will have significant experience in table games operations, excellent communication skills, and a commitment to maintaining a positive work environment. This role includes supervising staff, ensuring compliance with regulations, and providing a high-quality experience for guests.