Table Games Floor Supervisor

IP Casino Resort Spa; Meridian (MS); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Table Games Floor Supervisor to join their dynamic team in Meridian, MS. This role involves overseeing table games, ensuring compliance with gaming regulations, and maintaining exceptional customer service standards. The ideal candidate will possess strong communication skills and a thorough understanding of gaming operations. By cultivating relationships with players and supporting dealers, you will contribute to a positive company image. If you have a passion for the gaming industry and leadership experience, this opportunity could be your next step towards a rewarding career.

Qualifications

• Mindestens 2 Jahre Erfahrung als Floor Supervisor erforderlich.
• Kenntnisse über Spielregeln und Unternehmensrichtlinien sind notwendig.

Responsibilities

• Überwachung der Tischspiele und der Mitarbeiter zur Gewährleistung der Sicherheit.
• Aufrechterhaltung eines hervorragenden Kundenservices und Evaluierung der Spieler.

Skills

Kommunikation

Kundenservice

Überwachung von Spielregeln

Education

Zertifizierung für Spielaufsicht

Tools

Computersysteme für Kreditlinien

Job description

IP Casino Resort Spa is looking for Table Games Floor Supervisor in Meridian, MS.
This local job opportunity with ID 3053085907 is live since 2025-01-29 14:03:32.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible.

Job Functions

• Stand and circulate throughout assigned area.
• Possess thorough knowledge of games assigned to supervise.
• Calculate all payoffs.
• Understand and monitor compliance with gaming regulations, company policies and procedures.
• Operate computer to access credit line, issue credit.
• Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.
• Direct and supervise dealers in assigned area.
• Evaluate designated team members’ performance on a yearly basis.
• Monitor changes of cards and dice; inspect new equipment before allowing into play.
• Resolve customer complaints or refer to Shift Manager when appropriate.

Qualifications

• Must be 21 years of age.
• Two (2) years of experience as a Floor Supervisor.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have thorough knowledge of a minimum of two (2) games.
• Must have excellent communication and customer service skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.