Table Games Floor Supervisor

Boyd Gaming Corporation; Kansas City (MO); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

Boyd Gaming Corporation is seeking a Table Games Floor Supervisor in the United States to oversee all table games operations, supervise dealers, ensure safety, integrity and compliance, and deliver exceptional customer service while cultivating player relationships.

The role involves circulating to maintain supervision, managing credit and financial records, and evaluating player activity. Candidates should be experienced in gaming or hospitality with strong leadership and communication skills.

Qualifikationen

• Must be 21+ years old.
• Comprehensive knowledge of table games operations and gaming regulations.
• Demonstrated supervisory or leadership experience in gaming or hospitality.
• Exceptional communication and interpersonal skills.
• Strong customer-service orientation with ability to cultivate client relationships.
• Ability to obtain and maintain required gaming licenses.
• Commitment to compliance, integrity, and operational standards.
• Strong analytical and decision-making capabilities.

Aufgaben

• Supervise, coach, and support dealers to ensure professional conduct.
• Maintain knowledge of all table games and calculate payoffs and wagers.
• Ensure compliance with gaming regulations and company policies at all times.
• Circulate areas to maintain visible supervision and oversight.
• Manage credit lines, issue credit, and keep accurate financial records.
• Cultivate customer relationships and extend comps per company guidelines.
• Conduct annual performance evaluations for designated team members.
• Inspect equipment and authorize changes after compliance checks.
• Address customer concerns and escalate complex issues as needed.

Kenntnisse

Table games knowledge

Supervisory experience

Customer service

Communication

Jobbeschreibung

Boyd Gaming Corporation is seeking a Table Games Floor Supervisor in the United States to oversee all table games operations, supervise dealers, ensure safety, integrity and compliance, and deliver exceptional customer service while cultivating player relationships.

The role involves circulating to maintain supervision, managing credit and financial records, and evaluating player activity. Candidates should be experienced in gaming or hospitality with strong leadership and communication skills.