Table Games Floor Lead

WarHorse Casino; Lincoln (NE); On-site; USD 74,390,000 - 82,656,000; Full time

Benefits offered by this job

Medical coverage

Full insurance coverage

401K with Day 1 Vesting & CompanyMatch

Quarterly incentive program

Vacation, holidays & sick time

Meal discounts

Job summary

WarHorse Gaming Lincoln, LLC is seeking a Table Games Floor Supervisor in Lincoln, Nebraska. The role oversees daily table games operations, coaches dealers, and ensures compliance with gaming regulations while supporting the Casino Operations Manager to drive service quality and profitability.

The ideal candidate has at least three years in table games operations, strong leadership, and a solid understanding of internal controls.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience.
• Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor.
• Strong understanding of table game rules, regulations, and internal control systems.
• Excellent organizational, leadership, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite or related software.
• Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards.
• Commitment to guest service excellence and ethical conduct.

Responsibilities

• Supervise, coach, and direct dealers to ensure proper execution of all table games procedures and compliance with gaming regulations.
• Monitor game activity, wager amounts, and player behavior to identify irregularities or potential issues.
• Track and document guest play, including purchase amounts, wins/losses, and average bet size.
• Maintain appropriate table inventory levels and coordinate fills and credits.
• Issue and inspect playing cards and dice at the beginning of each shift for irregularities or defects.
• Assist with scheduling, training, evaluations, and disciplinary actions for table games team members.
• Support ongoing team member development through mentorship, communication, and feedback.
• Investigate and resolve guest concerns in a professional and timely manner.
• Enforce all safety regulations and ensure compliance with internal controls, policies, and procedures.
• Maintain strict confidentiality of company, guest, and team member information.
• Collaborate with management to recommend improvements to table games operations and guest experience.
• Perform additional duties as assigned.

Skills

Leadership

Customer service

Analytical skills

Problem solving

MS Office

Player tracking systems

Ethical conduct

Compliance knowledge

Education

High school diploma

Tools

Microsoft Office Suite

Job description

WarHorse Gaming Lincoln, LLC is seeking a Table Games Floor Supervisor in Lincoln, Nebraska. The role oversees daily table games operations, coaches dealers, and ensures compliance with gaming regulations while supporting the Casino Operations Manager to drive service quality and profitability.

The ideal candidate has at least three years in table games operations, strong leadership, and a solid understanding of internal controls.