Table Games Dual Rate Assistant Shift Manager and Supervisor

Caesars Entertainment; Danville (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

Caesars Entertainment is seeking a Dual Rate Assistant Table Games Manager / Table Games Supervisor to oversee daily Table Games operations with a blend of managerial duties. The role ensures guest service, regulatory compliance, game integrity, and efficient operations.

The ideal candidate has 3–5 years in casino table games, prior floor supervision, and knowledge of blackjack, craps, roulette, baccarat, and poker variations. Strong leadership and compliance experience are essential.

Qualifications

• Must be 21 years of age or older.
• 3–5 years of progressive experience in casino table games operations.
• Previous experience as a Floor Supervisor required.
• Assistant Manager or management experience preferred.
• Thorough knowledge of Blackjack, Craps, Roulette, Baccarat, and Poker variations.
• Strong leadership and team-building skills.
• Extensive knowledge of gaming regulations and internal controls.
• Excellent customer service and conflict-resolution abilities.

Responsibilities

• Oversee daily operations of the Table Games department with managerial and supervisory duties.
• Ensure compliance with gaming regulations and internal controls.
• Monitor operations to maintain game integrity and protect assets.
• Analyze staffing and adjust schedules based on demand.
• Support budgeting, labor management, and performance goals.
• Resolve guest disputes and unusual gaming situations.
• Assist in recruitment, coaching, and performance management.
• Review reports and revenue performance metrics.

Skills

Table games operations

Floor supervision

Leadership

Customer service

Communication

Compliance knowledge

Problem solving

Casino systems

Tools

Casino management systems

Job description

Table Games Dual Rate Assistant Shift Manager and Supervisor

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Dual Rate Assistant Table Games Manager / Table Games Supervisor is responsible for overseeing the daily operations of the Table Games department while performing both managerial and supervisory duties as assigned. This position ensures exceptional guest service, regulatory compliance, game integrity, employee development, and operational efficiency. The incumbent may function as a Table Games Supervisor during assigned shifts and assume Assistant Table Games Manager responsibilities when required.

How You Will Create the Extraordinary

Assist in the overall management and administration of the Table Games department.

Ensure compliance with all gaming regulations, company policies, and internal controls.

Monitor gaming operations to maintain game integrity and protect company assets.

Analyze staffing levels and recommend scheduling adjustments based on business demands.

Assist with budgeting, labor management, and departmental performance goals.

Investigate and resolve guest disputes, complaints, and unusual gaming situations.

Support recruitment, onboarding, coaching, and performance management of team members.

Conduct employee evaluations and participate in disciplinary and corrective action processes.

Review operational reports, game statistics, and revenue performance metrics.

Collaborate with surveillance, security, cage operations, and regulatory agencies when necessary.

Promote a positive work environment focused on teamwork, accountability, and guest satisfaction.

What You Will Need

Must be 21 years of age or older

Minimum 3–5 years of progressive experience in casino table games operations.

Previous experience as a Floor Supervisor required.

Assistant Manager or management experience preferred.

Thorough knowledge of multiple table games, including Blackjack, Craps, Roulette, Baccarat, and Poker variations.

Strong leadership and team-building skills .

Extensive knowledge of gaming regulations and internal controls.

Excellent customer service and conflict-resolution abilities.

Strong verbal and written communication skills .

Ability to make sound decisions in a fast-paced environment.

Proficiency with casino management systems and reporting tools.

Ability to stand and walk for extended periods.

Ability to work in a smoking environment where permitted by law.

Ability to lift up to 25 pounds occasionally.

Ability to work flexible schedules, including nights, weekends, and holidays.

Must obtain and maintain all required gaming licenses and certifications.

Must be able to pass background investigations and regulatory requirements.

Casino gaming floor environment with continuous guest interaction.

Fast-paced atmosphere requiring attention to detail and multitasking.

Exposure to moderate noise levels and varying business volumes.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.