TG Supervisor

Caesars Entertainment; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars Entertainment in Missouri seeks a Table Games Supervisor to lead and develop a team of dealers, ensuring entertaining games, security and guest satisfaction. You will monitor play, enforce procedures, and collaborate with managers to optimize table performance.

Responsibilities include staff scheduling, training, evaluating performance, handling guest concerns, and maintaining high standards of service while upholding regulatory and company policies during varied shifts, including

Qualifications

• Demonstrated knowledge of various Table Games and previous Table Games supervisor experience.
• Excellent verbal and written communication skills.
• Professional, neat and well-groomed appearance.
• Ability to work varied shifts, including weekends and holidays.
• Ability to be mobile and stand/walk 8–12 hours.
• Excellent guest service and communication skills.
• Ability to work in dusty environments with variable conditions.
• Professional appearance and demeanor at all times.
• Regular and punctual attendance is required.

Responsibilities

• Staff, schedule, evaluate, train, develop and lead team members to maintain positive employee relations.
• Motivate and supervise to ensure guidance and resources for objectives.
• Assist with procedures, trains, schedules and evaluates team members per policy.
• Maintain awareness of Table Games activity and report irregular or illegal practices.
• Evaluate guest play and extend complimentary services to support extended play.
• Resolve customer and employee complaints.
• Ensure opening/closing procedures for Table Games are followed.

Skills

Table Games knowledge

Table Games supervisor experience

Verbal communication skills

Written communication skills

Professional appearance

Flexibility with shifts

Guest service orientation

Attention to detail

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."

Our Values: “Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provides direct and general supervision to Table Games staff in order to ensure effective and efficient gaming operations. Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers.

How You Will Create the Extraordinary

1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members

2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives.

3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.

4. Maintain, through supervision, a continuous awareness of all Table Games activity within assigned section(s); Report any suspected irregular or illegal gaming practices to the Table Games Assistant Shift Manager to maintain the integrity of the gaming tables

5. Evaluate guest play and extend complimentary services to support extended play.

6. Resolve customer and employee complaints.

7. Ensure procedures for opening and closing of the Table Games are followed according to established procedures.

9. Maintains awareness of how each game stands with respect to player limits, special

customers, wins/losses, and dealer performance.

10. Perform other duties as assigned by management.

What You Will Need

Must be able to obtain and maintain valid gaming license

• Demonstrated knowledge of various Table Games and previous Table Games supervisor experience
• Displays excellent verbal and written communication skills
• Must maintain a professional, neat and well-groomed appearance.
• Must be able to work varied shifts, including weekends and holidays.
• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.
• Excellent guest service and communication skills.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
• Must present a professional appearance and demeanor at all times.
• Regular and punctual attendance is required.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.