Dual Rate Supervisor Full Time (Harrah's LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

Caesars Entertainment is seeking a Dual Rate Supervisor in Las Vegas to oversee table game operations, focusing on guest service and employee coaching. The candidate will be responsible for managing disputes and ensuring compliance with gaming regulations.

Applicants should have at least 2 years of experience in pit operations, effective communication skills, and the ability to work flexible shifts. The role emphasizes maintaining a professional appearance and responding calmly in a demanding environment.

Qualifications

• Minimum of 2 years pit operation experience (preferred).
• Must be at least 21 years old.
• Must possess Alcohol and Gaming Licenses.

Responsibilities

• Supervises operations of table games and ensures guest satisfaction.
• Settles disputes that arise in the Table Games area.
• Counsel and coach assigned personnel.

Skills

Effective communication in English

Basic math functions

Flexibility to work various shifts

Knowledge of casino rules and regulations

Job description

Dual Rate Supervisor Full Time (Harrah's LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed for Dealing (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)

How You Will Create the Extraordinary

Operating Supervise and Dealing several table games on an assigned shift

Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each

Assures that all coin and check racks are filled at all times

Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager

Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees

Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior

Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary

Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties

• Prepares and coordinates the periodical performance review of assigned personnel

What You Will Need

• Work requires effective communication in English, both verbal and written form in a professional manner
• Must present a neat and professional appearance
• Work requires a minimum age of 21
• Work requires ability to perform basic math functions
• Work requires flexibility to work various shifts
• Work requires a minimum of 2 years pit operation experience (preferred)
• Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
• Cards Needed: Alcohol, NV and Gaming License, NV

ADDITIONAL REQUIREMENTS

Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint

Must possess good manual dexterity for quick and accurate handling of chips, cards, and money

Must have excellent vision (including peripheral) to protect the games

Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust

Must be able to bend, reach, kneel, twist and grip items

Must be able to walk and be on foot for extended periods of time

Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.