Table Games - Dealer School

Bally's Corporation; Rock Island (IL); On-site; USD 12,000 - 22,000; Full time

Job summary

Bally's Corporation is hiring a casino dealer to deliver superior guest service, deal games to policy, and support a high-energy gaming floor.

You will undergo dealer school with wages starting at $16/hr during training and $9/hr plus tips thereafter. The role requires standing for long periods, quick math, and the ability to respond to visual and audio cues in a bright, loud environment.

Qualifications

• High School (required).
• Must be able to tactfully control and pace their assigned game (preferred).
• Excellent written and verbal communication skills (preferred).
• Physically stand for long periods of time (preferred).
• Respond to visual and aural cues (preferred).
• Operate in mentally and physically stressful situations (preferred).
• Must have pass a math and dexterity test (required).

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Deal their games to the best of their ability and according to casino policies and procedures
• Provide prompt, accurate and courteous service to all customers
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Responsible for the integrity of their assigned table.
• Handle all payoffs, customer buy-ins, fills and credits
• Knowledge of all promotions and events.
• All other duties as assigned.

Skills

Customer/ Client Focus

Hospitality

Communication

Customer Service

Education

High School (required)

Job description

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Deal their games to the best of their ability and according to casino policies and procedures
• Provide prompt, accurate and courteous service to all customers
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Responsible for the integrity of their assigned table.
• Handle all payoffs, customer buy-ins, fills and credits
• Knowledge of all promotions and events.
• All other duties as assigned.

Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

Target Salary

• This position's wage is $16 through dealer school and $9, plus tips after school!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Behaviors

• Team Player - Works well as a member of a group
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter - Inspired to perform without outside help
• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

Education

High School (required)

Experience

• Must be able to tactfully control and pace their assigned game (preferred)
• Excellent written and verbal communication skills (preferred)
• Physically stand for long periods of time (preferred)
• Respond to visual and aural cues (preferred)
• Able to be confined to a small area for a long period of time (preferred)
• Operate in mentally and physically stressful situations (preferred)
• Excellent customer service skills (preferred)
• Must have pass a math and dexterity test (required)

Skills

• Customer/ Client Focus (preferred)
• Hospitality (preferred)
• Communication (preferred)
• Customer Service (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.