TA Tech & Operations Specialist - AI & Automation

ADT; Irving (TX); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

ADT is seeking a Senior Specialist, Talent Acquisition Technology & Operations to drive AI-enabled solutions across the TA tech ecosystem. You will manage AI agents, automation, and launches, partnering with TA, HR Tech, IT, vendors, and governance to ensure reliable recruiter and candidate experiences.

You will lead troubleshooting, issue resolution, and post-launch stabilization while applying governance, privacy, and compliance controls to maintain strong operational performance.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 5+ years in HR or Talent Acquisition Technology, HR Operations, business systems, automation, analytics, or a related field.
• Proven experience supporting, testing, troubleshooting, or optimizing technology and translating business needs into clear requirements and recommendations.
• Experience with technology operations support, UAT, workflow management, or vendor administration.
• Strong analytical, organizational, problem-solving, and communication skills; able to manage multiple priorities independently.

Responsabilités

• Monitor AI agents, automation, and emerging technology for performance, reliability, adoption, and quality; evaluate AI outputs for accuracy, consistency, and alignment with approved requirements and guardrails.
• Investigate AI and technology issues, perform root-cause analysis, and coordinate break-fix and enhancements with technical teams and vendors.
• Support AI and technology launches from testing through post-launch stabilization, including requirements validation, readiness, and issue tracking.
• Analyze performance data, user feedback, and recurring issues to recommend improvements; report on adoption, utilization, quality, risk, and value to TA Technology leadership.
• Partner with Talent Acquisition stakeholders and technical teams to translate business needs into clear requirements and connect workflows across tools to close gaps.
• Support responsible AI with governance, privacy, security, and compliance teams through validation, monitoring, escalation, and documentation of requirements, test evidence, changes, known issues, and controls.
• Manage projects from planning through implementation, coordinating stakeholders, timelines, dependencies, and risks to deliver on time.

Connaissances

Analytical thinking

Problem solving

Communication skills

Organizational skills

Independent work

Formation

Bachelor’s degree or equivalent education and experience

Description du poste

ADT is seeking a Senior Specialist, Talent Acquisition Technology & Operations to drive AI-enabled solutions across the TA tech ecosystem. You will manage AI agents, automation, and launches, partnering with TA, HR Tech, IT, vendors, and governance to ensure reliable recruiter and candidate experiences.

You will lead troubleshooting, issue resolution, and post-launch stabilization while applying governance, privacy, and compliance controls to maintain strong operational performance.