T Mobile Authorized Retailer Store Manager

GP Mobile; Enfield (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic and forward-thinking company as a Retail Store Manager, where your leadership will inspire a team dedicated to connecting customers with the latest technology. This role offers the chance to drive store success through effective management, customer engagement, and operational excellence. With opportunities for career growth and a competitive compensation package, you’ll thrive in a fast-paced environment that values diversity and inclusion. If you’re passionate about retail and eager to make an impact, this is the perfect opportunity for you to shine!

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Donation matching

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 2-4 years of management experience in retail sales.
• 2 years of wireless retail experience, high volume preferred.

Responsibilities

• Lead and empower your team to connect customers effectively.
• Own store success, managing staffing, marketing, and operations.
• Drive operational efficiencies and protect store assets.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

High School Diploma or GED

Bachelor’s degree

Job description

T Mobile Authorized Retailer Store Manager

Join to apply for the T Mobile Authorized Retailer Store Manager role at GP Mobile

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at GP Mobile, an Authorized T-Mobile Retailer!
GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with hustle and ambition for unlimited potential.
If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!
Se prefieren hablantes bilingües de español, pero no se requieren.
Why Join Our Team? #CareerGrowth #ConnectedCulture
Be unstoppable with us!

Job Overview

As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.

Responsible for all operations of a T-Mobile retail store, including hiring, scheduling, training, marketing, assets prevention, and team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities:

• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that positively impact the customer’s experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention, and all other store functions.
• Support operational excellence by observing store functions, monitoring sales and inventory, managing sales tracking, and implementing new store programs and initiatives.
• Maintain a neat, clean, and organized store environment.
• Hire store employees passionate about building customer relationships and digital technology.
• Support your team through development, training, mentoring, and driving behaviors that lead to customer satisfaction and employee success.
• Lead by example, staying updated on products, services, training, and leadership practices.
• Create an inclusive environment and support team initiatives.
• Drive operational efficiencies, minimize risks, and protect store assets. Deliver financial results based on KPIs and manage store expenses.
• Invest in your team’s success through performance management and recognition.
• Ensure employees meet or exceed success metrics and sales goals.

The experience you’ll bring:

• 2 years wireless retail experience, high volume preferred
• Bachelor’s degree, preferred

Knowledge, Skills, and Abilities:

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

Requirements:

• 2-4 years Management experience in retail sales (Required)
• 2-4 years Sales & sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the US
• High School Diploma or GED

What’s in it for you:

• Competitive pay plus commission
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• 401K Plan
• Paid time-off programs
• Phone service discounts
• Career growth opportunities

#NeverStopGrowing GP Mobile encourages diversity and inclusion. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We are an equal opportunity employer welcoming everyone to our team.