Customer Retail Manager, Fargo, ND

Kraft Heinz; United States; Remote; USD 68,000 - 87,000; Full time

Job summary

An established industry player is seeking a Customer Retail Manager to drive sales and merchandising at the store level. This role involves building strong relationships with customers, implementing effective sales strategies, and ensuring compliance with customer agreements. The ideal candidate will possess strong communication skills and a knack for data analysis. This position offers a competitive salary, performance bonuses, and a chance to work remotely within the U.S. Join a team that values innovation, collaboration, and growth while making a significant impact in the food industry.

Benefits

Healthcare

Wellbeing Programs

Retirement Plans

Qualifications

• Ability to work independently with minimal supervision.
• Strong interpersonal and communication skills.
• Ability to analyze data and identify performance opportunities.

Responsibilities

• Develop and strengthen relationships with store customers.
• Implement sales and shelving strategies to surpass revenue goals.
• Perform store visits weekly.

Skills

Interpersonal Skills

Communication Skills

Data Analysis

Sales Techniques

Education

Bachelor’s Degree

Job description

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Job Description

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Our Culture and Values

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Our team of 39,000+ food lovers, creative thinkers, and high performers worldwide work together to provide meals to those in need through Rise Against Hunger. We are committed to responsible, sustainable practices across our business, communities, and consumers. We aim to transform the food industry with bold thinking and unprecedented results. If you share our passion and are ready to create the future, build a legacy, and lead as a global citizen, join us and let’s make life delicious!

Our Culture of Ownership, Meritocracy & Collaboration

We encourage innovative thinking, ownership at all levels, and collaboration. We support our employees' growth, value authenticity, humility, and outstanding performance, and reward those who leave a lasting impact. Our collective spirit fuels our progress.

Job Responsibilities

The Customer Retail Manager (CRM) will act as a retail extension of the sales team, responsible for driving sales, merchandising, and distribution at store level. Key strategies include:

1. Ensuring customer agreements are upheld
2. Driving distribution & share growth via shelving, new items, and resets
3. Selling promotional and incremental opportunities to meet revenue targets
4. Monitoring and managing pricing
5. Managing agency relationships

Location: Fargo, ND or nearby.

Primary Responsibilities

• Develop and strengthen relationships with store customers
• Implement sales and shelving strategies to surpass revenue, distribution, and share goals
• Ensure effective execution of customer agreements and programs
• Coordinate with agency partners for retail priorities
• Collaborate with team members to identify growth opportunities
• Maintain professionalism and integrity in all activities
• Perform store visits weekly

Minimum Qualifications

• Ability to work independently with minimal supervision
• Valid Driver's License with a good driving record
• Availability to work early mornings (starting at 7:30AM) Monday-Friday
• Willingness to work during peak times around holidays and major events
• Strong interpersonal and communication skills
• Ability to analyze data and identify performance opportunities
• Physical ability to perform tasks such as lifting up to 50 lbs., reaching, and bending

Preferred Qualifications

• Bachelor’s Degree
• Experience in selling, merchandising, or customer service
• Strong curiosity about sales and merchandising

Salary Range: $68,900 - $86,100 plus performance bonus. Benefits include healthcare, wellbeing programs, and retirement plans. Location: Remote within the U.S.

Equal Opportunity Employer. For accommodations, contact [e-mail].