Systems Support Specialist

The Technology Group, LLC.; Coltville (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) Plan with match

Generous Paid Time-Off policy

Smartphones provided with service plans

Subsidized parking

Job summary

The Technology Group, LLC. in Coltville, Connecticut is seeking a professional with an associate degree in Computer Networking and at least one year of related experience. The role involves supporting desktop and user systems while managing maintenance tasks independently.

The successful candidate will enjoy a highly competitive benefits package, including medical coverage, 401(k) matching, and generous paid time off. With limited travel primarily within Connecticut, this position allows for a balanced work-life experience.

Qualifications

• Qualifications require an associate degree in Computer Networking or equivalent experience.
• 1-2 years of experience in a related network environment is mandatory.
• Certification in MCTS, CompTIA A+, and CompTIA Network+ preferred.

Responsibilities

• Owns responsibility for timely completion of assignments.
• Strongly supports desktop and user needs.
• Proactively manages maintenance tasks.
• Communicates efficiently with the primary engineer.
• Shows initiative and projects confidence with clients.

Skills

Desktop support

User support

Network maintenance

Time management

Technology awareness

Education

Associate degree in Computer Networking

1-2 years experience in network environment

Tools

MCTS in Windows 7

CompTIA A+

CompTIA Network+

Job description

Job Description

Key Responsibilities

• Demonstrates ownership and responsibility for timely completion of all work assignments.
• Demonstrates strong desktop and user support.
• Makes progress toward certifications.
• Proactively manages maintenance visits.
• Communicates all tasks and information quickly and efficiently with the primary engineer.
• Works independently and shows initiative.
• Projects confidence to clients.
• Stays current on technology.

Qualifications

Education and Experience

Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in a related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; CompTIA A+ and CompTIA Network+ preferred.

Benefits

The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401(k) Plan which typically includes a discretionary match. Plus, the company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually! Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan, and offers subsidized parking and other perks.

Additional Information

Travel is limited mostly to Connecticut.