Systems Support Engineer: DevOps & Monitoring

ThoughtWorks_new; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Career development programs

Inclusive workplace

Health and wellbeing benefits

Job summary

ThoughtWorks_new in Austin, Texas is seeking a consultant System Support Engineer to support application systems operations. The role involves incident management, debugging, and utilizing DevOps practices to contribute to system stability.

The ideal candidate will have experience with languages like Java and .Net, and an understanding of AWS, Azure, or GCP. Strong communication skills are essential, as you will engage with senior stakeholders to discuss technical matters.

Qualifications

• Experience in programming languages such as Java and .Net.
• Understanding of cloud platforms such as AWS, Azure, or GCP.
• Experience with relational or non-relational databases.
• Experience with CI/CD tools such as Jenkins or Azure pipelines.
• Exposure to application monitoring tools.

Responsibilities

• Work with incident management processes and tools.
• Debug business-impacting issues using complex application systems.
• Follow standards to ensure operational efficiency.
• Apply continuous delivery practices to deliver high-quality software.
• Use logging techniques for monitoring and incident identification.

Skills

Java

.Net

AWS

Azure

GCP

Python

Powershell

CI/CD tools

DataDog

Prometheus

Grafana

Scrum

Kanban

Job description

ThoughtWorks_new in Austin, Texas is seeking a consultant System Support Engineer to support application systems operations. The role involves incident management, debugging, and utilizing DevOps practices to contribute to system stability.

The ideal candidate will have experience with languages like Java and .Net, and an understanding of AWS, Azure, or GCP. Strong communication skills are essential, as you will engage with senior stakeholders to discuss technical matters.