SYSTEMS PROGRAMMER III - 76000118

State of Florida; Tallahassee (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual and Sick Leave Package

Nine Paid Holidays

State Health and Life Insurance

Educational Benefits

Contributory Retirement Plan

Job summary

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) seeks a Systems Programmer III to maintain enterprise desktop and server infrastructure, manage SCCM, AD, Exchange, and Office 365, and provide Tier III support within the Platform Infrastructure Support team.

Reporting to the Platform Systems Manager, you will support Windows deployment, security best practices, PowerShell scripting, and ITIL processes, while complying with CJIS clearance requirements and on-call duties.

Qualifications

• Knowledge of distributed processing operations, procedures, and equipment.
• Knowledge of problem-solving techniques.
• Knowledge of Microsoft Windows Update Services.
• Knowledge of information security best practices.
• Knowledge of IT Infrastructure Library (ITIL) concepts.
• Skill in installing and administering Windows 10.
• Skilled in enterprise desktop operating system deployment.
• Skill in remotely troubleshooting and resolving technical incidents.
• Skill in troubleshooting and administering of Windows scripting techniques.
• Skill in implementing and administering enterprise centrally managed desktop deployment.
• Ability to develop training programs related to distributed systems components.
• Ability to communicate effectively, handle multiple priorities, and assignments.
• Ability to plan, organize, and coordinate work assignments.

Responsibilities

• Provide systems administration and Tier III support for enterprise desktop/mobile infrastructure.
• Manage SCCM, Antivirus, Active Directory, Exchange, Office 365, DNS, DHCP, and server infrastructure.
• Support ITIL Service Management toolset and on-call duties.
• Collaborate with Platform Systems Manager and cross-functional teams.

Skills

Windows OS deployment

SCCM

Active Directory

Exchange/Office 365

DNS/DHCP

PowerShell

ITIL understanding

Security best practices

Troubleshooting

Teamwork

Tools

SCCM

Active Directory

Exchange

Office 365

DNS

DHCP

PowerShell

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Agency: Highway Safety and Motor Vehicle

Working Title: SYSTEMS PROGRAMMER III - 76000118

DIVISION OF INFORMATION SYSTEMS ADMINISTRATION

BUREAU OF SERVICE OPERATIONS

INFRASTRUCTURE SUPPORT

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Coretha Gaymon, [phone], [e-mail]

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position reports to the Platform Systems Manager within the Bureau of Service Operations and is responsible for providing systems administration and Tier III support within the Platform Infrastructure Support team, which provides management of the departments’ enterprise desktop/mobile support infrastructure and framework, SCCM, Antivirus, Active Directory, Exchange, Office 365, DNS, DHCP, Server Infrastructure, and well as the ITIL Service Management support toolset.

Knowledge, Skills, and Abilities

• Knowledge of distributed processing operations, procedures, and equipment.
• Knowledge of problem-solving techniques.
• Knowledge of Microsoft Windows Update Services.
• Knowledge of information security best practices.
• Knowledge of IT Infrastructure Library (ITIL) concepts.
• Skill in installing and administering Windows 10.
• Skilled in enterprise desktop operating system deployment solutions.
• Skill in remotely troubleshooting and resolving technical incidents.
• Skill in troubleshooting and administering of Windows scripting techniques.
• Skill in implementing and administering enterprise centrally managed desktop deployment.
• Ability to develop training programs related to distributed systems components.
• Ability to communicate effectively, handle multiple priorities, and assignments.
• Ability to plan, organize, and coordinate work assignments.
• Process development, implementation, and improvement skills.
• Teamwork and interpersonal skills.
• Demonstrated ability to apply technology solutions to business processes.
• Effective written and verbal communications skills.
• Skilled in Management and/or administration of Enterprise Software solutions
• Skilled in scripting for PowerShell.

Preferred Qualifications

Preference will be given to candidates with the following:

• Administering and supporting Windows operating systems in an enterprise production environment.
• Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• On call status is required for this position.

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next GenerationIdentification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
• The elements of the selection process may include a skill assessment and/or oral interview.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.