Systems / Network Engineer (MSP - Project Focus)

D2 Integrated Solutions; Oreland (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Referral program

Job summary

D2 Integrated Solutions in Oreland, PA seeks a Systems/Network Engineer who owns infrastructure, cloud, security, and migration projects for a defined set of MSP clients. You will manage technical relationships, drive improvements, and deliver end-to-end solutions with urgency and precision.

You will troubleshoot Windows Server, AD, Office 365, Azure AD/Entra ID, and virtualization while mentoring Tier I/II staff and developing repeatable processes.

Qualifications

• 5+ years of Systems/Network Engineering in MSP or multi-client environment.
• Windows Server 2016–2025 and Active Directory proficiency.
• Virtualization (Hyper‑V, VMware) and networking expertise.
• Backup, disaster recovery, and EDR/security solutions.
• Strong project management and ability to deliver end‑to‑end projects.

Responsibilities

• Own infrastructure, cloud, security, migration, and onboarding projects end-to-end.
• Design and implement network infrastructure and Office 365/Google Workspace environments.
• Lead client communications, scope, timelines, and success criteria.
• Mentor junior staff and contribute to internal documentation and playbooks.
• Act as final escalation point for complex incidents and issues.

Skills

Windows Server

Active Directory

Virtualization

Networking

Backup/DR/EDR

PowerShell

PSA/RMM tools

Communication

Project management

Bachelor’s degree in IT

Education

Bachelor’s degree in IT or related field

Tools

Autotask

ConnectWise

Job description

D2 Integrated Solutions is looking for a Systems/Network Engineer who takes full ownership of technical outcomes in a fast-paced Managed IT Service Provider (MSP) environment. You will serve as a senior technical executor responsible for the end-to-end delivery of infrastructure, cloud, security, and migration projects, high-level support escalation, and new client onboardings.

Unlike a shared project pool, you will be assigned a defined set of client accounts. You are expected to know those environments, own the technical relationship and roadmap, and proactively identify infrastructure and cybersecurity improvements that become scoped projects.

You thrive with a high sense of urgency, meticulous attention to detail, and consistent execution — while also thinking on your feet to proactively solve problems and prevent issues before they impact clients. As a trusted technical client-facing engineer, you will ensure clients receive expert solutions that support their business success. If you are accountable, proactive, and passionate about delivering exceptional technical results, we want to hear from you.

Key Responsibilities:

• Serve as the named Project Engineer for an assigned book of client accounts.
• Build working knowledge of each assigned environment (infrastructure, security posture, applications, and known technical debt).
• Proactively identify infrastructure and cybersecurity improvements within assigned accounts and convert those findings into scoped project recommendations.
• Partner with leadership and account contacts to present opportunities, define scope, and move approved work into billable projects.
• Participate in an incentive bonus tied to project work generated within your assigned accounts.

Project Delivery & Ownership

• Own infrastructure, cloud, security, migration, and onboarding projects from planning and requirements gathering through successful completion and handoff.
• Design and implement network infrastructure, Office 365/Google Workspace environments, data migrations, and both physical and virtual infrastructure (Hyper‑V and VMware).
• Proactively identify risks, manage dependencies, track progress in our PSA, and drive projects to meet timelines and client expectations.
• Collaborate with clients, management, and the technical team to define scope, timelines, and success criteria.
• Contribute to and improve project standards, scoping, templates, and repeatable processes to increase team efficiency.
• Act as the final point of escalation for complex incidents, resolving critical client issues with urgency and effectiveness.
• Troubleshoot and support Windows Server, Microsoft 365, Azure AD/Entra ID, and Intune.
• Design, implement, optimize, and secure client network infrastructure (routers, firewalls, switches, VLANs, VPNs).
• Manage virtualization environments (Hyper‑V and VMware), backup/DR solutions, EDR/security platforms, and managed applications (anti‑virus, email filtering, etc.).
• Perform root cause analysis and implement preventive measures for recurring issues.
• Mentor Level I and II technicians through knowledge sharing and training.
• Author and maintain high-quality internal documentation and client‑facing materials.
• Provide technical insight to improve service delivery, automation, security posture, and overall operations.
• Collaborate with management to evaluate new tools and refine best practices.

Required Skills & Experience

• 5+ years of Systems/Network Engineering experience in a Managed Services Provider (MSP) or similar multi-client environment.
• Deep technical expertise in:
• Windows Server (2016–2025) and Active Directory
• Virtualization platforms (Hyper‑V and VMware)
• Networking (routers, firewalls, switches, VLANs, VPNs)
• Backup, disaster recovery, and EDR/security solutions
• Strong project management skills with proven success executing technical projects (server migrations, network overhauls, email/data migrations, onboardings, etc.) from start to finish.
• Ability to assess client environments and recommend practical infrastructure and security improvements.
• Proficient with PowerShell scripting and system automation.
• Experience working within PSA/RMM platforms (Autotask or ConnectWise preferred).
• Excellent communication skills — able to explain complex technical concepts to non‑technical audiences.
• Bachelor’s degree in IT or related field, or equivalent relevant experience.

Preferred Qualifications

• Certifications such as Microsoft Azure Administrator, MCSA, VMware VCP, or Cisco CCNA.
• Experience with security frameworks (SOC 2, CIS, NIST) and compliance best practices.

What We’re Looking For (Key Traits)

• Ownership & Accountability: You take full responsibility for your work, assigned accounts, and client outcomes.
• High Urgency & Initiative: You act quickly, anticipate needs, and drive results proactively — including identifying project opportunities before they become incidents.
• Detail‑Oriented & Consistent: You produce accurate, thorough work with excellent documentation.
• Adaptability & Problem‑Solving: You think on your feet and develop creative solutions under pressure.
• Strong customer service mindset with the ability to de‑escalate and build trust.
• Self‑awareness (you know what you don’t know and ask for help) and a collaborative team player.
• Understanding of B2B service provider/client relationships.
• Competitive salary with performance incentives, including a bonus for generating projects within assigned accounts
• Health insurance
• Paid time off and company holidays
• Professional development and continuing education w/ technical certification support
• Opportunity to play a key role in a growing MSP with real impact on clients and company direction

Experience Requirements

• IT Managed Service Provider: 3+ years (Required)
• Systems/Network Engineering: 5+ years (Required)
• Microsoft Windows Server: 3+ years (Required)
• Office 365 Administration: 3+ years (Required)

Ability to Commute: Oreland, PA 19075 (Required)

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Referral program

Experience:

• MSP: 3 years (Preferred)
• System/Network Engineering: 3 years (Required)