Systems & Network Engineer

Casm Limitlessli; Town of Canton (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

PTO 2–3 weeks

Comprehensive Benefits

Job summary

Casm Limitlessli in Canton, OH is seeking an experienced Systems & Network Engineer to design, implement, and maintain secure IT and cybersecurity solutions for small to mid-size businesses. You will work in an MSP-style environment, lead network design, Microsoft 365 and cloud configurations, and manage firewalls, VPNs, and server infrastructure.

The role emphasizes client-facing collaboration, incident resolution, documentation, and mentorship of Level 1–2 staff, with onsite work and local

Qualifications

• 5+ years of hands-on experience as a Systems and Network Engineer, preferably in an MSP or multi-tenant environment.
• Proven track record managing multiple Windows Servers across corporate or multi-client environments.
• Expertise in Microsoft 365 cloud environments, Entra and Intune configurations.
• Solid understanding of advanced networking, firewalls, routing, and switching.
• Strong verbal and written communication, independent work style.

Responsibilities

• Interface directly with clients to address IT business needs and design solutions.
• Architect and implement Microsoft 365 environments and cloud configurations.
• Design, deploy, and manage network infrastructure including firewalls, VPNs, and switches.
• Diagnose and resolve connectivity, performance, and security issues; log and track tickets.

Job description

Systems & Network Engineer

Location: Canton, OH / Massillon, OH area (100% Onsite, with local travel to customer sites)

Position Type: Direct Placement (Full-Time)

Salary Range: $75,000 – $90,000 / year

Benefits: PTO (2–3 weeks depending on experience), Comprehensive Benefits Package

Additional Requirements: Drug screening and background check required

Position Overview

We are seeking an experienced and customer-focused Systems & Network Engineer to help our client base elevate their IT systems and cybersecurity infrastructure. In this role, you will design, implement, and maintain efficient network and system solutions for small to medium-sized businesses.

The ideal candidate is a self-starter who thrives in a collaborative, team-oriented environment, brings strong Managed Service Provider (MSP) expertise, and excels at building positive relationships with clients.

Key Responsibilities

• Client Support & Solution Alignment: Interface directly with clients to address IT business needs, collaborating with team members to design solutions aligned with business requirements.
• Microsoft 365 & Cloud Architecture: Architect and implement Microsoft 365 environments, analyze tenant settings, and standardize configurations based on security frameworks.
• Network Design & Security: Design, deploy, and manage network infrastructure—including firewalls, switches, and VPNs—ensuring full compliance with security standards.
• Troubleshooting & Service Management: Swiftly diagnose and resolve connectivity, performance, and security issues to minimize downtime. Accurately log, track, and manage support tickets and time entry.
• Remote Management & Automation: Utilize RMM tools to deploy patches, service packs, and firmware updates. Develop scripts and automation tools to streamline repetitive operational tasks.
• Documentation & Compliance: Maintain comprehensive, accurate documentation of client environments, configurations, network designs, and system changes to support future reference and audits.
• Mentorship: Train and mentor Level 1 and Level 2 technical team members on emerging technologies and internal procedures.

Qualifications & Requirements

Required Experience & Skills:

• Experience: Minimum 5 years of hands-on experience as a Systems and Network Engineer, preferably within an MSP (Managed Service Provider) or multi-tenant environment.
• Systems Management: Proven track record managing multiple Windows Servers across corporate or multi-client environments.
• Cloud Solutions: Demonstrated expertise in Microsoft 365 cloud environments, including setting up cloud-native configurations using Entra and Intune.
• Networking Expertise: Solid understanding of advanced networking principles, firewalls, routing, and switching.
• Soft Skills: Exceptional verbal and written communication skills, results-oriented mindset, and the ability to work independently with minimal oversight.

Core Knowledge Areas:

• Microsoft 365, Entra ID, Azure, and Intune
• Hyper-V and Azure server virtualization
• Windows Server management
• Advanced networking, firewalls, and VPN configurations

Preferred Qualifications:

• Experience configuring Conditional Access policies across multiple client tenants.
• Experience creating and deploying Intune policies for multiple organizations.
• Relevant Industry Certifications: CompTIA Network+, CompTIA Security+, or Microsoft Technical Certifications.