Systems & Network Administrator – Remote Support

River Run Computers Inc; Glendale (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

River Run Computers is seeking a Systems Administrator to support local and national staff by troubleshooting tier 2–3 IT issues across hardware and software, and to act as a trusted partner in client relationships.

You will monitor server and workstation health, perform setups, manage AD, Exchange, backups, and security policies, and mentor junior staff.

This role requires an Associate's degree or 3+ years in a Windows network environment; occasional lifting and travel may be required.

Qualifications

• Associate's degree or 3+ years in Windows network environment.
• Experience with Windows Server Administration.
• Strong TCP/IP, DNS and routing fundamentals.
• Knowledge of AD, Exchange and backups.

Responsibilities

• Oversee monitoring, analysis, and management of server and workstation health including logs, disk space, CPU and memory usage.
• Perform setup, troubleshooting and hardware/software changes, including cabling, drivers, and end-user issues.
• Configure and analyze network protocols; diagnose connectivity and name resolution issues.
• Manage user accounts, mailboxes, printers, group policy, and network security (Active Directory, Exchange).
• Assist and participate in complex network projects under supervision of a Systems Engineer.
• Support Desk operations and escalate issues when needed; assist users through diagnosis.

Skills

Windows Desktop Administration

Windows Server Administration

TCP/IP

DNS

Routing

Firewalls

Backup

Patch Management

AntiThreat

Active Directory

Exchange Mailbox

Spam Management

Wireless Technologies

Messaging Systems

Remote Access Technologies

Education

Associate's degree (A. A.) or three years+ of related experience in a Microsoft network environment (Windows 2003/2008/2012 domains)

Job description

River Run Computers is seeking a Systems Administrator to support local and national staff by troubleshooting tier 2–3 IT issues across hardware and software, and to act as a trusted partner in client relationships.

You will monitor server and workstation health, perform setups, manage AD, Exchange, backups, and security policies, and mentor junior staff.

This role requires an Associate's degree or 3+ years in a Windows network environment; occasional lifting and travel may be required.