Remote Systems Administrator – Tier II Networking

The Reynolds and Reynolds Company; Dayton (OH); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision insurance

401(k) with up to 6% matching

Paid holidays, vacation and sick days

Job summary

A leading technology company is seeking a Systems Administrator to join their remote team. The successful candidate will be responsible for troubleshooting and resolving complex issues related to customer equipment, and will provide mentoring to onsite and help desk technicians. Applicants should have at least 2 years of experience in a similar role and a strong knowledge of Windows Active Directory. The position offers a comprehensive benefits package that includes medical, dental, 401(k) matching, and paid time off.

Qualifications

• Minimum of 2 years in a Tier II or System Administrator role.
• Expertise in troubleshooting network and local printers and scanners.
• Familiarity with Microsoft Entra, Intune, and Google Workspace.

Responsibilities

• Troubleshoot and resolve issues with customer equipment.
• Act as the owner of critical client issues and outages.
• Document customer issues and resolutions in the ticketing system.

Skills

Windows Active Directory

TCP/IP protocols

Printer troubleshooting

Wireless troubleshooting

VoIP

Education

Certificate from a college or technical school

Job description

A leading technology company is seeking a Systems Administrator to join their remote team. The successful candidate will be responsible for troubleshooting and resolving complex issues related to customer equipment, and will provide mentoring to onsite and help desk technicians. Applicants should have at least 2 years of experience in a similar role and a strong knowledge of Windows Active Directory. The position offers a comprehensive benefits package that includes medical, dental, 401(k) matching, and paid time off.