Systems & Ministry Operations Coordinator

Jobless; Prescott, Northern (AZ, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Heights Church seeks a Systems Support Coordinator to bridge ministry operations with systems management. You will lead daily system operations, train staff, troubleshoot, and back-end support for events across Heights locations. The role emphasizes confidentiality, data integrity, and proactive problem solving.

Working with the Communications Director and Project Coordinator, you’ll design workflows, manage access, and implement new features to align with ministry goals and evolving needs.

Qualifications

• Leadership experience coordinating or guiding others (preferred).
• Immediate knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Church Center (PCO) and other church management software.
• Handles sensitive and confidential information with care.
• Detail-obsessed with strong organization and multitasking.
• Design-driven mindset to organize tasks, timelines and communication.
• Relentless simplification to improve clarity of systems and workflows.
• High agency; initiates solutions with minimal direction.

Responsibilities

• Lead the implementation, maintenance, and daily operation of church management systems used by Heights Church.
• Align system functionality with ministry goals and organizational processes.
• Manage user access and permissions while maintaining confidentiality of sensitive information.
• Resolve system-related issues that broadly impact the organization.
• Design, test, and maintain forms, registrations, event workflows, and Planning Center components.
• Build and optimize system structures to meet evolving ministry needs; multi-location support.
• Implement and evaluate new system features and adapt configurations as needs grow.
• Maintain data integrity, security, and compliance with organizational and legal requirements.
• Coordinate with outside vendors and platform support teams when needed.
• Build strong communication with ministry teams to support programs and events.

Skills

Leadership-Ownership

MS Office Suite

Church Center (PCO)

Confidentiality

Detail-oriented

Design-driven

Relentless simplification

High agency

Tools

Microsoft Office Suite

Church Center (PCO)

Job description

Heights Church seeks a Systems Support Coordinator to bridge ministry operations with systems management. You will lead daily system operations, train staff, troubleshoot, and back-end support for events across Heights locations. The role emphasizes confidentiality, data integrity, and proactive problem solving.

Working with the Communications Director and Project Coordinator, you’ll design workflows, manage access, and implement new features to align with ministry goals and evolving needs.