Systems/Lan Administrator

Civicworks; Safford (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

The Systems/Lan Administrator role with the Arizona Department of Transportation is based in Safford, Arizona and focuses on handling customer IT service requests, problem analysis, and solution delivery. Responsibilities include installing and repairing hardware/software, managing tickets, and traveling statewide to maintain compliance with IT standards.

Qualifications include general infrastructure knowledge, strong customer service, and troubleshooting ability; a Bachelor's degree or 3+ IT

Qualifications

• General working knowledge of infrastructure technologies and software applications.
• Strong customer service skills with excellent communication abilities.
• Demonstrated ability to troubleshoot and prioritize multiple tasks.
• Valid driver's license required for essential job functions.
• Bachelor's degree and/or 3+ years IT experience preferred; Microsoft, A+, Server+, Network+, or CompTIA certifications preferred.

Responsibilities

• Respond to customer IT service requests and analyze problems.
• Implement solutions across the Arizona Department of Transportation environment.
• Install and repair hardware and software as needed.
• Manage trouble tickets and coordinate with users.
• Travel throughout the state as required to support IT functions.
• Ensure compliance with statewide IT standards.

Skills

Infrastructure knowledge

Customer service

Troubleshooting

Communication

Driver's license

Education

Bachelor's degree or equivalent IT experience

Job description

The Systems/Lan Administrator responds to customer IT service requests, analyzes problems, and implements solutions across the Arizona Department of Transportation. The role involves installing and repairing hardware and software, managing trouble tickets, traveling throughout the state as needed, and ensuring compliance with statewide IT standards. This is a full‑time position within the Information Technology Group based in Safford, Arizona.

Key qualifications:

• General working knowledge of infrastructure technologies and software applications
• Strong customer service skills with excellent communication abilities
• Demonstrated ability to troubleshoot and prioritize multiple tasks
• Valid driver's license required for essential job functions
• Bachelor's degree and/or 3+ years IT experience preferred; Microsoft, A+, Server+, Network+, or CompTIA certifications preferred