Systems/Lan Administrator

AZ State Jobs; Safford (AZ); On-site; USD 62,000 - 72,000; Full time

Job summary

Arizona Department of Transportation is seeking a Systems/LAN Administrator to support the Information Technology Group in Safford, AZ. The role involves responding to service desk requests, diagnosing issues, and implementing effective solutions while coordinating with IT teams across the state.

The position requires a Bachelor’s degree or 3+ years in IT, plus relevant certifications. Travel within the state is expected, and E-Verify compliance is required.

Qualifications

• Bachelor’s degree and/or 3+ years of IT experience.
• ACJIS Certification.
• Microsoft, A+, Server+, Network+, CompTIA certifications.

Responsibilities

• Responds promptly to service desk requests and stakeholder needs.
• Analyze problems, develop solutions, and implement them effectively.
• Coordinate resolution of trouble calls with IT entities and customers.
• Travel statewide to perform duties and support events.
• Maintain accurate records of repairs in the ticketing system.
• Install, configure, and repair hardware and software components.
• Work with agency hardware, software and security teams to ensure standards and documentation.
• Maintain agency-wide yearly educational compliance through ADOT's Learning program.

Skills

Customer service

Communication

Troubleshooting

Google Workspace

Education

Bachelor’s degree

3+ years IT experience

ACJIS Certification

Tools

Google Workspace

Job description

DEPT OF TRANSPORTATION

Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.

Systems/Lan Administrator

Address: Information Technology Group
2082 E. US Hwy 70
Safford, AZ 85546

Salary: $61,500 - 71,500
Anticipated Salary: $66,500

Grade: 23

Closing Date: 10/08/2026

Responds promptly to customer needs submitted by the service desk, customer, and/or outside stakeholder. Analyzing problems, developing solutions, and implementingthem effectively. Takes a customer-centric approach to problem solving. Works on projects as assigned to meet the commitments of the agency.

Processes, documents, and coordinates resolution of trouble calls with all other IT entities and customers. Travels throughout the State to perform duties as needed. Supporting local and/or off-site events for the Agency. Maintains accurate records of repairs using current ticketing system. Installing, configuring, and repairing hardware and software components, including peripherals.
Works in conjunction with the agency hardware, software and security teams to ensure compliance with statewide standards and documentation. Maintain Agency wide yearly educational compliance through ADOT's Learning program.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• General working knowledge of infrastructure technologies.
• Knowledge of various software applications, their functionalities, and how to troubleshoot common software problems.

Skill in:

• Strong customer service skills.
• Excellent interpersonal, written and oral communication skills.
• Linear troubleshooting skills.
• Google Workspace

Ability to:

• Demonstrated ability to balance, prioritize and organize multiple tasks.
• Demonstrated ability to work collaboratively in teams and across organizations.
• Demonstrated ability to synthesize feedback and adjust plans accordingly.
• Demonstrated ability to build strong relationships inside and outside the organization.

Selective Preference(s):

Bachelor’s degree and/or 3 or more years of experience in IT related field. Certifications; Microsoft, A+, Server +, Network +, CompTIA.

Arizona Criminal Justice Information System. (ACJIS) Certification.

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us:

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [e-mail] or phone call at [phone] option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone] option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.