Systems Integration Technician w/ Video Surveillance Experience

DH Pace Company, Inc.; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-paid life insurance

401(k) with employer match

Health Savings Account (HSA) and FSA

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Tempe, AZ is seeking an Integrated Security Solutions Technician to service and support electronic access control, CCTV, and intrusion systems at commercial sites.

The role requires at least 2 years in video surveillance, a valid driver's license, strong troubleshooting and customer-service skills; on-site work with training and opportunities for career growth in a safety-focused team.

Qualifications

• Minimum 2 years in video surveillance and camera systems preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge of all parts, part numbers, and part descriptions.
• Other duties as assigned.

Skills

Troubleshooting

Communication

Customer service

Video surveillance experience

Education

High School Diploma or GED

Job description

About DH Pace

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. It is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace will celebrate its 100th anniversary in business.

Job Summary

Integrated Security Solutions Technician in Tempe, AZ. Considering experienced applicants only. In this position you will be responsible for the service of commercial integrated security systems such as Electronic Access Control Systems, CCTV/Video Monitoring and Intrusion Alarm Systems.

Why Join Us

Be part of a company that values safety, teamwork, and professional growth. If you're ready to make a difference in the security industry, apply today!

Job Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge of all parts, part numbers, and part descriptions.
• Other duties as assigned.

Job Requirements

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month.
• Generous paid time off plus paid holidays and floating holidays.
• Company‑paid life insurance, short‑term disability, and long‑term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.