Systems Engineer — Tier 2 Support & Quality Delivery

Industry Analysts, Inc.; Madison (AL); On-site; USD 85,000 - 100,000; Full time

Job summary

Industry Analysts, Inc. is seeking a Systems Engineer to deliver planned technical work with a focus on quality, validation and clean handoff.

The role requires clear status updates to stakeholders and close collaboration with senior and escalation engineers to ensure issues are escalated early and lessons are captured for long-term maintainability. You will follow documented standards and change discipline, produce thorough as-built documentation, and contribute to process improvements across

Responsibilities

• Deliver planned technical work with a strong emphasis on quality, validation, and clean handoff.
• Communicate scope, risks, and dependencies clearly with stakeholders and team members.
• Produce thorough as-built documentation to support long-term maintainability.
• Provide strong Tier 2-level support when needed and assist with escalation paths.

Job description

Industry Analysts, Inc. is seeking a Systems Engineer to deliver planned technical work with a focus on quality, validation and clean handoff.

The role requires clear status updates to stakeholders and close collaboration with senior and escalation engineers to ensure issues are escalated early and lessons are captured for long-term maintainability. You will follow documented standards and change discipline, produce thorough as-built documentation, and contribute to process improvements across