Systems Engineer, Information Technology

Lincoln Avenue Communities; Santa Monica (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Life Insurance

Disability Insurance

Paid Time Off

Parental Leave

Free Lunch

Onsite Gym

Team Offsites

Learning & Development

Job summary

Lincoln Avenue Communities (LAC) seeks an IT Systems Engineer to lead the technical backbone powering our employee experience and corporate security. You will design, implement, and manage the core infrastructure powering our offices, endpoints, SaaS apps, and identity provider.

This role emphasizes automation, security, and scalable systems. You will manage the IT asset lifecycle, enforce robust access controls, and optimize our tech stack for a fast-growing, mission-driven company with a

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field is required.
• 5+ years of systems administration and infrastructure engineering.
• Hands-on experience with Intune and JAMF Pro.
• Identity services: Entra ID (Azure AD) and Active Directory.
• Office 365 email infrastructure and secure gateways (Mimecast/Proofpoint).
• Knowledge of Azure services and hybrid environments.
• Physical server room/IDF management and network hardware.
• Automation through PowerShell scripts for M365/Azure.
• Experience with patch management, monitoring, backups, and troubleshooting.

Responsibilities

• Maintain and optimize Cisco Meraki stack across regional offices.
• Architect Exchange Online, mail flow, DNS, and Entra ID lifecycle.
• Manage endpoint deployment lifecycle using Intune and Autopilot.
• Administer Azure footprint including SQL, App Services, and Blob.
• Develop PowerShell scripts to automate repetitive tasks.
• Implement enterprise backup systems for data integrity and recovery.
• Serve as systems admin for core platforms, SSO/SAML, and provisioning.
• Troubleshoot identity, network, security, and desktop issues.
• Support system installations, upgrades, and maintenance.
• Collaborate with end users to meet application and workstation needs.

Skills

Cisco Meraki

Azure

Intune

JAMF Pro

PowerShell

Azure AD / Entra ID

M365

Backup & recovery

Automation

SharePoint Online

Education

Bachelor’s degree in CS/IT or related field

Tools

Fresh Service

JIRA

ServiceNow

Mimecast/Proofpoint

Copilot/AI tooling

Job description

About Lincoln Avenue Communities

Welcome to Lincoln Avenue Communities (LAC)—a leading, mission-driven real estate private equity firm dedicated to strengthening communities through the development and preservation of affordable housing.

As a vertically integrated developer, investor, and long-term operator, we deliver sustainable, high-quality homes to lower- and moderate-income individuals, seniors, and families across 33 states. Our growing portfolio—more than 180 properties and 35,000+ homes—reflects our commitment to long-term impact, operational excellence, and resident well-being.

LAC is proud to be recognized as an industry leader, recently ranked No. 1 on Affordable Housing Finance’s 2025 AHF 50 list of top developers. Our approach combines strategic investment, thoughtful design, and community partnerships to deliver housing solutions that foster stability, opportunity, and resilience.

About This Role

As an IT Systems Engineer at LAC, you will be the technical lead of the systems that power our employee experience and secure our corporate environment. You will design, implement, and manage the core infrastructure that our team relies on every day, including our endpoint management platforms, SaaS applications, and identity provider.

This is a technical role for a proactive engineer who is passionate about automation, security, and building scalable, resilient systems. You will be responsible for the IT asset lifecycle, ensuring our hardware and software are managed efficiently, our access controls are robust, and our technology stack is optimized for a modern, fast-growing company.

This roles reports to a Senior Manager and is a hybrid opportunity (3 days on-site).

What You’ll Do

• Network & Physical Infrastructure: Maintain and optimize our Cisco Meraki stack (MX, MS, CW) across 4 regional offices. Manage MDF/IDF server rooms, rack/stack hardware, handle UPS maintenance.
• Vendor and Contractor Coordination: Reviewing and directing technical low-voltage cabling, structural modifications, or complex equipment integrations engineered by specialized external vendor
• M365 & Identity Architecture: Architect and administer Exchange Online, mail flow, routing, and DNS records (SPF/DKIM/DMARC). Manage Entra ID identity lifecycles, Conditional Access policies, and Mimecast secure email gateways.
• Modern Endpoint Management: Engineer and maintain the full deployment lifecycle of ~650 Windows and macOS endpoints using Intune and Autopilot. Establish device imaging standards, update rings, and compliance baselines.
• Azure Cloud Administration: Support and administer our growing Azure footprint, including SQL services, App Services, and Blob Storage.
• PowerShell Scripting: Help eliminate manual operations and repetitive tasks.
• Data Protection & Recovery: Implement, monitor, and test enterprise backup systems (e.g., Veeam for M365/Azure) to guarantee data integrity and rapid recovery capabilities.
• SaaS & Platform Integration: Act as the technical systems administrator for core enterprise platforms, SSO/SAML configurations, and automated user provisioning.
• Engineering Support: Troubleshoot complex identity, network, security, and desktop infrastructure defects.
• Responsible for troubleshooting systems, applications, data integrity, and database performance on all systems.
• Performs installations, upgrades and configurations and on-going maintenance of applications on all systems.
• Understand and follow work rules and procedures.

What You Bring

• You proactively hunt for infrastructure performance bottlenecks, security vulnerabilities, or tech debt, driving fixes from initial concept to deployment.
• You map out the technical "how" of system rollouts and are responsible for system availability and security.
• You will constantly interface with end users regarding application and workstation requests or problems.

Your Education and Experience

• Bachelor’s degree in computer science, information technology, or a related field required
• 5+ years of systems administration and infrastructure engineering
• Strong understanding of ITAM principles and hardware lifecycle management
• Hands on experience with Fresh Service/ JIRA/ Service Now
• Deep, hands-on expertise with modern MDM platforms, specifically Microsoft Intune and JAMF Pro.
• Experience with patch management, monitoring tools, backup solutions, and system troubleshooting
• Identity Services: Expert-level Entra ID (Azure AD) and Active Directory skills
• Office 365 Email Infrastructure and secure email gateways (Mimecast or Proofpoint).
• Knowledge of Microsoft Azure services and hybrid infrastructure environments.
• Physical server room/IDF management (racking, patching, UPS).
• Network Engineering: Experience deploying, configuring, and troubleshooting Cisco Meraki firewalls, switches, and wireless access points.
• Automation: Proficiency writing functional PowerShell scripts for M365/Azure administration
• Hands on with SharePoint Online and Teams architecture
• AI-Assisted Operations: Experience leveraging modern AI tools (e.g., Copilot, ChatGPT, Claude) via prompt engineering.
• You will demonstrate strong analytical, problem-solving, and communication skills.
• Relevant certifications such as ITIL, Microsoft Certified: Windows Server Hybrid Administrator Associate, Azure Administrator or equivalent are preferred.

Benefits & Compensation

The expected base salary for this role is $130,000 - $150,000 depending on your level of experience and overall background. This represents the current target and is subject to change. To determine starting pay, we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Our comprehensive total rewards package offers more than just a salary.

In addition to the base salary, employees are eligible for a comprehensive benefits package:

• Semi-Annual performance bonuses
• 100% covered medical, dental, and vision insurance for both you and your dependents
• 401(k) plan with company matching and no vesting period
• Life and disability insurance
• Generous Paid Time Off, Paid Holidays, and Sick Time
• Paid Parental Leave
• Free Daily Lunch
• Onsite Gym with Facilities
• Annual company-wide offsite & team building events
• Learning & development opportunities