IT Systems & Automation Manager (56136)

Disrupt; Houston (TX); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

401(k) and wealth program

Generous PTO

Room to grow as we scale

Job summary

Disrupt, headquartered in Houston, seeks an experienced IT leader to own systems, devices, and the Microsoft 365 setup across corporate and leasing offices. You’ll drive AI and automation to reduce tickets and improve reliability.

You will secure accounts, manage devices, and coordinate with vendors while implementing scalable processes and an IT playbook for the team. This hybrid role requires travel to communities as needed.

Qualifications

• 3+ years in IT support or systems administration at a multi-site company.
• Strong Microsoft 365 and Entra ID/Intune expertise.
• Familiar with networking basics (firewalls, switches, Wi‑Fi).
• Experience scripting/automation (PowerShell, Python, Power Automate).
• Ability to explain tech clearly in plain English.
• Willing to travel to our communities and hold a valid driver’s license.

Responsibilities

• Own Microsoft 365 administration: users, licenses, Teams, SharePoint, OneDrive, Exchange, Entra ID and Intune.
• Manage security: MFA, access reviews, backups, endpoint protection, patching, onboarding and offboarding.
• Oversee hardware/devices: laptops, phones, printers, lifecycle planning and inventory.
• Coordinate community technology: networks, Wi‑Fi, gates, cameras and phones with vendors.
• Liaise with outside IT partner and vendors; enforce SLAs and manage costs.
• Implement AI/automation: Claude, Copilot; build Power Automate flows and train staff.
• Create IT playbook and knowledge base; provide support by phone, remote, or in person.

Skills

Microsoft 365 administration

Entra ID / Intune

Scripting / automation

AI tool usage

Plain-English communication

Education

Microsoft certifications (MD-102, MS-102, AZ-900)

Tools

PowerShell

Power Automate

Python

Claude

CoPilot

Job description

Job Details: Level: Experienced, Job Location: Corporate Head Quarters - EL - Houston, TX 77079, Position Type: Full Time, Job Shift: Day, Location: Houston, TX (on-site/hybrid, with regular travel to our communities)

About us

Disrupt Equity and its management company, Emerge Living, own and operate apartment communities across Texas, Georgia and Florida. We're growing, we move fast, and we hold a high bar for our residents, our partners and each other.

The role

You'll be our go-to technology leader. You'll own the systems, devices and Microsoft 365 setup that keep our corporate office and every leasing office running. You'll also help us use AI and automation to work smarter. This job isn't about closing tickets. It's about building a setup where fewer tickets happen in the first place.

What you'll own

• Microsoft 365 administration: users, licenses, Teams, SharePoint, OneDrive, Exchange, Entra ID and Intune
• Security: MFA, access reviews, backups, endpoint protection, patching, and quick, clean onboarding and offboarding
• Hardware and devices for corporate and onsite staff: laptops, phones, printers, and a lifecycle plan with an inventory
• Community technology: office networks and Wi-Fi, plus coordination with vendors on gates, access control, cameras and phones, including setup when we take over a new property
• Our outside IT partner and tech vendors: you hold them to SLAs and keep costs in check
• AI and automation: rolling out Claude, CoPilot and other AI tools, building Power Automate flows and scripts that cut out manual work, and training the team to use them well
• Documentation: a simple IT playbook and knowledge base so the team can solve the easy problems themselves
• Support for staff, by phone, remote session or in person, with a service mindset

Who you are

• 3+ years in IT support or systems administration, ideally at a multi-site company
• Strong in Microsoft 365 and Entra ID/Intune; comfortable with networking basics (firewalls, switches, Wi-Fi)
• You already use AI tools every day and are excited to put them to work for a business
• You can script or automate (PowerShell, Power Automate, Python, or similar)
• A self-starter who takes ownership, follows through and explains tech in plain English
• Willing to travel to our communities; valid driver's license required
• Nice to have: Microsoft certifications (MD-102, MS-102, AZ-900), CompTIA, or experience with property management software such as RealPage

What success looks like in year one

• Every account and device secured, documented and inventoried
• New hires fully set up on day one, and departing employees' access removed the same day
• Faster ticket resolution, and fewer repeat issues
• At least three manual workflows automated or AI-assisted

What we offer

• Medical, dental, vision, disability and life insurance
• 401(k) and our Employee Wealth Program
• Generous PTO
• A real seat at the table and room to grow as we scale