Systems Engineer II — MSP Infra & Cloud Ops

IT1; Oregon; Híbrido; USD 85 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Paid time off

401(k) plan

Onsite Fitness Center

Onsite Massages

Resumo da oferta

iT1 is seeking a skilled Systems Engineer II to join our team and support internal and external managed services infrastructure. You will professionally monitor, respond to incidents, troubleshoot networks, and administer Windows/M365/Azure environments while documenting and following company standards.

As a technical escalation point, you will assist other teams, participate in major incidents, and help maintain diagrams, procedures, and assets.

Qualificações

• Monitor and respond to infrastructure alerts, events, and monitoring-system notifications.
• Research, resolve, document, and communicate internal and client incidents within defined SLA targets.
• Intermediate-level network troubleshooting including Meraki, Cisco, VPNs, switching, routing, wireless, firewalls.
• Intermediate-level Windows Server, Active Directory, DNS, DHCP, and Microsoft 365 troubleshooting.
• Azure administration including VMs, storage, networking, backup, monitoring, and identity services.

Responsabilidades

• Maintain diagrams, documentation, procedures, and asset information.
• Utilize PowerShell and automation tools to improve operational efficiency.
• Participate in major incident response, root-cause analysis, and change management activities.
• Provide monitoring, incident response, and operational support for internal and external managed services infrastructure.

Conhecimentos

Monitoring & alerts

Incident response

Network troubleshooting

VMware/Hyper-V

Azure administration

Ferramentas

LogicMonitor

NinjaOne

ConnectWise PSA

IT Glue

Azure Monitor

Descrição da oferta de emprego

iT1 is seeking a skilled Systems Engineer II to join our team and support internal and external managed services infrastructure. You will professionally monitor, respond to incidents, troubleshoot networks, and administer Windows/M365/Azure environments while documenting and following company standards.

As a technical escalation point, you will assist other teams, participate in major incidents, and help maintain diagrams, procedures, and assets.